topic Re: Can't find EOS Webcam Utility in the list of the cameras on my Mac in EOS Webcam Utility Pro - Discussions

Can't find EOS Webcam Utility in the list of the cameras on my Mac

aim_awp — Tue, 09 Jan 2024 13:59:37 GMT

I had previous version of webcam utility Beta. Then I uninstalled it from my mac. After I install Canon Webcam Utility Pro, I can not see EOS Webcam Utility in the list of the available cameras on my mac. I tried install the Webcam Utility 2 few times, but with the same result. Maybe somebody had the same issue.

Re: Can't find EOS Webcam Utility in the list of the cameras on my Mac

Stephen — Tue, 09 Jan 2024 14:07:30 GMT

Hi there!

So the community can help you better, which camera are you using, and which version of the macOS do you have?

You will also find some helpful information at canon.us/livestream

Re: Can't find EOS Webcam Utility in the list of the cameras on my Mac

aim_awp — Tue, 09 Jan 2024 14:14:19 GMT

I have EOS R3 camera (1.6.0 firmware) and iOS Sonoma 14.2.1 mac x86 CPU

Re: Can't find EOS Webcam Utility in the list of the cameras on my Mac

bobatbullrun — Wed, 10 Jan 2024 15:35:31 GMT

I am having a similar problem with getting the Utility for macOS Sonoma 14 and my EOS R8. The version of the utility available is for macOS Ventura, but it will not install (installation window comes up, nothing happens). I hope you get an answer.

Re: Can't find EOS Webcam Utility in the list of the cameras on my Mac

Hazel_T — Fri, 12 Jan 2024 00:10:20 GMT

Hi aim_awp,

We updated the EOS Webcam Utility program earlier today to make it compatible with OS14. The update may have been released after your post since it was just updated today. The current version is available HERE. Once you are on the web page click on the Software & Drivers button and the newest version is named EOS Webcam Utility Pro 2.1.18.

Re: Can't find EOS Webcam Utility in the list of the cameras on my Mac

bobatbullrun — Fri, 12 Jan 2024 04:50:23 GMT

Thanks!

Re: Can't find EOS Webcam Utility in the list of the cameras on my Mac

aim_awp — Fri, 12 Jan 2024 10:28:48 GMT

Thank you.

Re: Can't find EOS Webcam Utility in the list of the cameras on my Mac

aim_awp — Fri, 19 Jan 2024 13:29:44 GMT

Hi. It doesn't work. Yes, now I have camera in the list of the available cameras, but the screen is black. The issue is only with Mac software, PC version is ok. Do you have any other advices?