topic Re: EOS Webcam Utility Pro v2.0.30 Not Working On Latest macOS in EOS Webcam Utility Pro - Discussions

EOS Webcam Utility Pro v2.0.30 Not Working On Latest macOS

RockROY — Thu, 25 May 2023 22:29:33 GMT

Does not work on the latest Mac OS.

Re: EOS Webcam Utility Pro v2.0.30 Not Working On Latest macOS

Nick2020 — Sat, 27 May 2023 12:25:34 GMT

Hi RockROY,

Thanks for checking in with us.

According to our tech notes, the latest version of EOS Webcam Utility should be compatible with the latest version of macOS, which is Ventura, macOS 13.

Since that's the case, it would help to know more about your setup.

What camera(s) are you using?
Do you have any other accessories connected to the camera or computer?
Are you connecting by USB or with some other connection?
Were you ever able to get the software to work with your computer?

Re: EOS Webcam Utility Pro v2.0.30 Not Working On Latest macOS

EOS-Eric — Sun, 28 May 2023 22:10:30 GMT

EOS Utility 3 is not working either, over USB. Mac OS 13.5 / EOS 6D

In Mac's System Information App, I can see my camera is connected:

Canon Digital Camera:
Product ID: 0x3250
Vendor ID: 0x04a9 (Canon Inc.)
Version: 0.02
Speed: Up to 480 Mb/s
Manufacturer: Canon Inc.
Location ID: 0x00230000 / 12
Current Available (mA): 500
Current Required (mA): 2
Extra Operating Current (mA): 0

Re: EOS Webcam Utility Pro v2.0.30 Not Working On Latest macOS

ademtombak — Mon, 29 May 2023 14:31:07 GMT

I'm having the same problem and couldn't find any solution.
The software computer is running but I can't get any images.
I am using Canon EOS M50 Mark II.
I connect it to computer via usb with dongle. (Dongle is working, no problem)
I'm using MacBook Ventura 13.0

Re: EOS Webcam Utility Pro v2.0.30 Not Working On Latest macOS

mharrison — Tue, 30 May 2023 22:26:23 GMT

I had high hopes when I saw there was a new version released. It seemed to work for a little bit with OBS, then became jerky with really low frame rate.

I opened up htop and the library is using 106% of CPU (more than OBS which acts as a virtual camera for me).

At this point, I'm looking to get a camera from another manufacturer that will work for me.

Macbook Pro 2021. macOS 12.5.1

Canon M50.