topic Re: Cannot Register my ImageFORMULA R10 in Scanners

Cannot Register my ImageFORMULA R10

Budge72 — Wed, 05 Oct 2022 15:12:06 GMT

I'm trying to register my ImageFORMULA R10 so that I can get some customer support. But the R10 is not listed on the Product Registration list (like the R40). How do I register my device?

Re: Cannot Register my ImageFORMULA R10

Stephen — Wed, 05 Oct 2022 15:23:26 GMT

Hello! The imageFORMULA R10 does not require a My Canon Account for support at this time. You can reach support by dialing 1-800-OK-CANON (800-652-2666). If you have trouble getting through the automated system, press zero when it asks for your product, then press zero again when it asks again, and a call director will verify your product information, and get you to the proper team.

Re: Cannot Register my ImageFORMULA R10

Budge72 — Thu, 06 Oct 2022 03:23:38 GMT

Thank you. I will call in the morning. Did you see my other post?