https://community.usa.canon.com/t5/Scanners/CanoScan-lide-400-not-working-on-MacosMojave/m-p/381331#M705 <P>I have this issue where I need to install 2 software package to make it work. After installing it I can scan a few images. If I let it lay for a while and resume scanning I get a message saying it is turned off…which is weird since this model does not have any switch on/off available.</P><P>&nbsp;</P><P>Then I have to erase the software, reinstall it again, restart the iMac, and the I can scan a few images, and then it fails to recognize the scanner again.</P><P>It is such a hassle to make it work. I am about to trash it.</P><P>Canon Support suggested me to buy a new Mac <span class="lia-unicode-emoji" title=":neutral_face:">😐</span></P><P>Any ideas?</P><P>&nbsp;</P><P>.<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="71cdf871-7d25-4c7c-94b6-a33de883af62.jpg" style="width: 562px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/35409iD8E04FB8EB571EBB/image-size/large?v=v2&amp;px=999" role="button" title="71cdf871-7d25-4c7c-94b6-a33de883af62.jpg" alt="71cdf871-7d25-4c7c-94b6-a33de883af62.jpg" /></span></P> Fri, 05 Aug 2022 23:18:37 GMT alexgsrubio 2022-08-05T23:18:37Z https://community.usa.canon.com/t5/Scanners/CanoScan-lide-400-not-working-on-MacosMojave/m-p/381331#M705 <P>I have this issue where I need to install 2 software package to make it work. After installing it I can scan a few images. If I let it lay for a while and resume scanning I get a message saying it is turned off…which is weird since this model does not have any switch on/off available.</P><P>&nbsp;</P><P>Then I have to erase the software, reinstall it again, restart the iMac, and the I can scan a few images, and then it fails to recognize the scanner again.</P><P>It is such a hassle to make it work. I am about to trash it.</P><P>Canon Support suggested me to buy a new Mac <span class="lia-unicode-emoji" title=":neutral_face:">😐</span></P><P>Any ideas?</P><P>&nbsp;</P><P>.<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="71cdf871-7d25-4c7c-94b6-a33de883af62.jpg" style="width: 562px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/35409iD8E04FB8EB571EBB/image-size/large?v=v2&amp;px=999" role="button" title="71cdf871-7d25-4c7c-94b6-a33de883af62.jpg" alt="71cdf871-7d25-4c7c-94b6-a33de883af62.jpg" /></span></P> Fri, 05 Aug 2022 23:18:37 GMT https://community.usa.canon.com/t5/Scanners/CanoScan-lide-400-not-working-on-MacosMojave/m-p/381331#M705 alexgsrubio 2022-08-05T23:18:37Z https://community.usa.canon.com/t5/Scanners/CanoScan-lide-400-not-working-on-MacosMojave/m-p/381332#M706 <P>this is the two packages they told me to install:&nbsp;<BR /><A href="https://www.usa.canon.com/internet/portal/us/home/support/details/scanners/photo-scanner/canoscan-lide-400/canoscan-lide-400?subtab=downloads-software" target="_blank">https://www.usa.canon.com/internet/portal/us/home/support/details/scanners/photo-scanner/canoscan-lide-400/canoscan-lide-400?subtab=downloads-software</A></P> Fri, 05 Aug 2022 23:20:06 GMT https://community.usa.canon.com/t5/Scanners/CanoScan-lide-400-not-working-on-MacosMojave/m-p/381332#M706 alexgsrubio 2022-08-05T23:20:06Z