Double Feed error on imageFORMULA DR-M160ii

earlgreer — Tue, 24 Mar 2026 14:29:32 GMT

I am getting this error when scanning a document with a sticky note attached. I have attempted to make the necessary driver changes to support the 'Rapid Recovery system' ( ultrasonic detection and enabling rapid recovery system ) according to the knowledge base article ART173713, but I am unable to get the action to take place.

Back story, I was able to get past this late last year on the same scanner, albeit it took a few gyrations. But the PC it was connected to failed and I am unable to get it enabled on the new PC.

I do see that I have no 'setting' option on the rapid recover system page....wondering if there is a different version of the driver out, or if there is some know process and order that needs to be followed ( like set driver, power off the scanner, restart the system, etc ?? ) or maybe some insight into the registry area this driver set is working from where I can validate settings ?

Many thanks in advance.

Re: Double Feed error on imageFORMULA DR-M160ii

ArthurJ — Fri, 27 Mar 2026 18:26:02 GMT

Hi,

You can try disabling the setting from within CaptureOnTouch. For the most update to date driver and software, please click HERE.

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topic Double Feed error on imageFORMULA DR-M160ii in Scanners

Double Feed error on imageFORMULA DR-M160ii

Re: Double Feed error on imageFORMULA DR-M160ii