Please fix your software, CanoScan LiDE 400 doesn't install

ivalylo — Wed, 28 Jan 2026 09:20:17 GMT

Just like another user complain the CanoScan LiDE 400 installer hangs.

Please fix this thing. I'm software engineer myself. Answers like:

- it works on my computer

- maybe Windows 11 is blocking communications with the hardware

- maybe plug/unplug USBs until it works

may be ok for a startup of 5 people, but for a corporations like Cannon it's kind of ridiculous... A software should never EVER:

- crash

- hang

- fail without proper error code that can be used to diagnose the issue

Re: Please fix your software, CanoScan LiDE 400 doesn't install

ArthurJ — Fri, 30 Jan 2026 18:10:18 GMT

Hi,

So we can assist you in real time, I recommend reaching out to Canon support. You will need to register your Canon gear HERE to access additional support options.

We look forward to hearing from you.