topic Re: Unable to download drivers for LiDE 220 scanner in Scanners

Unable to download drivers for LiDE 220 scanner

Moonunit — Mon, 27 Oct 2025 09:26:13 GMT

Hi.

I have recently bought a new PC (i5 8500 CPU - Windows 11 Pro) and am unable to download the drivers to connect my pre-existing LiDE 220 scanner. When I try to do so via the Canon site, I reach a stage where I get the message 'unable to load page' appears, followed by 'pdisp01.c-wss.com has closed the page'. I have tried two browsers without any change. How can I resolve this issue, please?

Thanks.

Re: Unable to download drivers for LiDE 220 scanner

jrhoffman75 — Mon, 27 Oct 2025 12:59:39 GMT

@Moonunit wrote:

Hi.

I have recently bought a new PC (i5 8500 CPU - Windows 11 Pro) and am unable to download the drivers to connect my pre-existing LiDE 220 scanner. When I try to do so via the Canon site, I reach a stage where I get the message 'unable to load page' appears, followed by 'pdisp01.c-wss.com has closed the page'. I have tried two browsers without any change. How can I resolve this issue, please?

Thanks.

Is this what you are trying to download?

Re: Unable to download drivers for LiDE 220 scanner

Stephen — Mon, 27 Oct 2025 13:04:53 GMT

Hi, Moonunit!

Try the setup utility https://canon.us/lide220setup it should work.

Re: Unable to download drivers for LiDE 220 scanner

Moonunit — Mon, 27 Oct 2025 14:42:32 GMT

Hi Stephen. Thanks for the reply. I've tried the link but get the usual 'unable to load the page' followed by 'ij.manual.canon'?

Re: Unable to download drivers for LiDE 220 scanner

Moonunit — Mon, 27 Oct 2025 14:44:39 GMT

Hi JR. That's not what the page looks like, I'm afraid. I'm in the UK so might be different?

It's a bit like driving a car. I know how to do it, but I don't know how to fix it when it goes wrong!

Thanks for your time.

Re: Unable to download drivers for LiDE 220 scanner

Moonunit — Mon, 27 Oct 2025 14:49:43 GMT

Stand by, I've read your reply properly now so will review it....!

Re: Unable to download drivers for LiDE 220 scanner

shadowsports — Mon, 27 Oct 2025 14:58:26 GMT

Greetings,

Since you are in the UK, here is the URL for the Lide220 Support Portal (Canon Europe)

https://www.canon-europe.com/support/consumer/products/scanners/canoscan/lide-series/canoscan-lide-220.html