topic Re: CanoScan LiDE configuration issues Windows 11 (242H) in Scanners

CanoScan LiDE configuration issues Windows 11 (242H)

sol_ — Sun, 14 Sep 2025 16:29:43 GMT

I bought a new Canon CanoScan LiDE. Despite the description saying it's compatible with Windows 11 it is impossible to install the scanner software due to repeated installation failures. Resetting the device (Dell XPS13) I tried to pair it with did not work. Is there any way to fix it or should I just return the scanner? From what I have seen the 24H2 causes many scanner failures...

Re: CanoScan LiDE configuration issues Windows 11 (242H)

sol_ — Mon, 15 Sep 2025 11:12:36 GMT

SOLVED: For me using NAPS2 software was a good workaround, it allows me to access all scanner functions, is free and open source and works with the newest Windows.

Re: CanoScan LiDE configuration issues Windows 11 (242H)

Danny — Tue, 23 Sep 2025 16:08:50 GMT

Thanks for joining the conversation, sol_!

So that your information can better help the Community, we need to know exactly which Canon scanner model you're using within the CanoScan LiDE series. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!