DR-C240 Scanner not detecting ZONE characters

Mikevj007 — Tue, 24 Jun 2025 15:51:43 GMT

After updating drivers and installing the optional module for OCR;

-I've set the area to pick up a 6 digit number to use as part of the filename to save the scan. Testing the detection in the 'area settings/properties' window works every time. However, there is no detection during the scan. I've tried the older OCR module dated 2-1-24 too.

-Output settings for filename include the detection result.

Any ideas? Is there a newer unpublished OCR module?

Re: DR-C240 Scanner not detecting ZONE characters

ArthurJ — Mon, 28 Jul 2025 20:39:19 GMT

Hi,

If you are running CaptureOnTouch Pro5 there is this file Optional OCR module for CaptureOnTouch V5 Pro that can below installed from the support page HERE.

If the issue persists, WWe will have to recommend that you call our support team at 1-800-423-2366, Monday - Friday, 8:00 AM - 6:00 PM EST (excluding holidays)

We look forward to hearing from you.

topic Re: DR-C240 Scanner not detecting ZONE characters in Scanners

DR-C240 Scanner not detecting ZONE characters

Re: DR-C240 Scanner not detecting ZONE characters