topic Re: CanoScan 9000F not scanning in Scanners

CanoScan 9000F not scanning

phil01 — Mon, 12 May 2025 15:35:25 GMT

I have had a ConoScan 9000 for years. Only used once to scan all our family photos on the death of my parents after which I packed it away in its box.

Recently needed to scan some documents but ound that the scanner is no longer working.

While Scanning, I get a message that the scanner is working then scanning and finally an error messgae that my laptop could not communicate with the scanner.

Screen shot of error message below:

Re: CanoScan 9000F not scanning

normadel — Mon, 12 May 2025 21:00:31 GMT

Try another USB cable. Try a different USB port on the computer.

Re: CanoScan 9000F not scanning

phil01 — Wed, 14 May 2025 11:10:13 GMT

Tried 4 different USB cable and all the ports. Tried also on a different laptop with same results.

Re: CanoScan 9000F not scanning

jrhoffman75 — Wed, 14 May 2025 12:18:08 GMT

@phil01 wrote:

I have had a ConoScan 9000 for years. Only used once to scan all our family photos on the death of my parents after which I packed it away in its box.

Recently needed to scan some documents but ound that the scanner is no longer working.

While Scanning, I get a message that the scanner is working then scanning and finally an error messgae that my laptop could not communicate with the scanner.

Screen shot of error message below:

Have any of the computers had an operating system update since the scanner last worked?