topic Re: DR-2010C Mac driver for Monterey in Scanners

DR-2010C Mac driver for Monterey

nessle — Mon, 21 Apr 2025 15:42:43 GMT

I have a Canon DR-2020C color scanner and can not find drivers that work with MacOS 12.7.4 Monterey after i upgrade mu iMac. What to do?

Re: DR-2010C Mac driver for Monterey

Stephen — Mon, 21 Apr 2025 16:05:32 GMT

Hello.

I can't find anything referencing a DR-2020C color scanner. I found a imageFORMULA DR-2010C. It was retired in 2017. Can you double-check the model information on the front or top panel of the unit itself?

Re: DR-2010C Mac driver for Monterey

nessle — Mon, 21 Apr 2025 16:22:11 GMT

It should of course be Canon DR 2010C!

Re: DR-2010C Mac driver for Monterey

nessle — Mon, 21 Apr 2025 16:23:47 GMT

Typing error - DR 2010C is correct. Is there anything I can do? Scrap a perfectly good scanner?

Re: DR-2010C Mac driver for Monterey

Stephen — Mon, 21 Apr 2025 19:42:04 GMT

Hello, again!

As I'd mentioned before, the imageFORMULA DR-2010C was retired in 2017. As a result, all official Canon support has ceased, and no new software or drivers will be developed.

All available software and drivers for that unit are on our site HERE.

To explore Canon's latest technologies, we recommend contacting our Canon Upgrade Program Specialists at 1-866-443-8002, available Monday through Friday.

We hope you have a great day!

Re: DR-2010C Mac driver for Monterey

nessle — Mon, 21 Apr 2025 20:12:07 GMT

So - I will not be able to use my scanner because I have upgraded to another OS?
Why on earth would an older program not work? Is there one for MacOS? Is this an example of the so called planned obsolescence? It's despicable!

Re: DR-2010C Mac driver for Monterey

jrhoffman75 — Tue, 22 Apr 2025 11:24:45 GMT

It’s a paid product, but VueScan by Hamrick Software should get the scanner working again.

Re: DR-2010C Mac driver for Monterey

nessle — Tue, 22 Apr 2025 19:33:49 GMT

Thank you, John. I am trying it and it works super. Cost not too much.
Niles