topic Re: Canon IDE 120 My Image Garden inoperative in Scanners

Canon IDE 120 My Image Garden inoperative

eater — Wed, 19 Mar 2025 22:55:28 GMT

Tried to print a pdf and get this message: "This data cannot be printed on the specified printer. To print, change to a printer supporting this software" I have been using this printer with the lide 120 for a year with no problems

Re: Canon IDE 120 My Image Garden inoperative

SamanthaW — Wed, 19 Mar 2025 23:04:18 GMT

Hi there,

The CanoScan LiDE 120 is not a printer, it's a scanner only, so My Image Garden would not be able to print anything to it.

Re: Canon IDE 120 My Image Garden inoperative

eater — Fri, 21 Mar 2025 18:46:39 GMT

Too funny. Maybe I didn't explain it well. I scan a document to get it in PDF. It then resides in MIGarden. From MIG I click on the print button and that is the message I receive. I have been doing this successfully for two years.

Re: Canon IDE 120 My Image Garden inoperative

Danny — Fri, 21 Mar 2025 18:50:01 GMT

Thanks for the clarification, eater!

So that the Community can help you better, we need to know which Canon printer model you're using and exactly which operating system is running on your computer (i.e. Windows or macOS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!