topic Re: imageFORMULA R40 Remove old software before installing the new one? in Scanners

imageFORMULA R40 Remove old software before installing the new one?

Kathleen73 — Tue, 14 Jan 2025 15:17:52 GMT

I have purchased a new Canon R40 scanner. I have had one that I purchased three years ago, but it was involved in that software problem and wouldn't work. My question is, do I need to remove the old scanner and Capture Touch from my computer before I install the new scanner?

Re: imageFORMULA R40 Remove old software before installing the new one?

ArthurJ — Mon, 03 Feb 2025 16:15:40 GMT

Hi,

I would recommend removing the previous scanner before reinstalling the new one. This will insure it does not add an extra copy of the scanner onto your computer.

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