https://community.usa.canon.com/t5/Scanners/imageFORMULA-DR-G2110-hardware-error-message-E032/m-p/523930#M2948 <P>We have a Canon DR-2110 scanner that is about two years old. The scanner is showing an error message on the screen intermittently. The error says: HARDWARE ERROR #E032</P> <P>Is there something I can do here to resolve that, or do we need to schedule a service call? The end-user seems to think that blowing it out with compressed air will resolve this, because she read it online. Everything I see says that we need a new main PCB.</P> <P>Just trying to figure out the best course of action, because we have blown this thing out a few times and it has not helped. If that is even worth continuing to attempt I will do it more to try and get it to work, but I have reached a point that I think that cleaning it out with compressed air is not the proper resolution <span class="lia-unicode-emoji" title=":winking_face:">😉</span></P> Tue, 14 Jan 2025 15:19:26 GMT ablackmon 2025-01-14T15:19:26Z https://community.usa.canon.com/t5/Scanners/imageFORMULA-DR-G2110-hardware-error-message-E032/m-p/523930#M2948 <P>We have a Canon DR-2110 scanner that is about two years old. The scanner is showing an error message on the screen intermittently. The error says: HARDWARE ERROR #E032</P> <P>Is there something I can do here to resolve that, or do we need to schedule a service call? The end-user seems to think that blowing it out with compressed air will resolve this, because she read it online. Everything I see says that we need a new main PCB.</P> <P>Just trying to figure out the best course of action, because we have blown this thing out a few times and it has not helped. If that is even worth continuing to attempt I will do it more to try and get it to work, but I have reached a point that I think that cleaning it out with compressed air is not the proper resolution <span class="lia-unicode-emoji" title=":winking_face:">😉</span></P> Tue, 14 Jan 2025 15:19:26 GMT https://community.usa.canon.com/t5/Scanners/imageFORMULA-DR-G2110-hardware-error-message-E032/m-p/523930#M2948 ablackmon 2025-01-14T15:19:26Z