topic CanoScan LiDE 120 - Error Code:15,230,0 in Scanners

CanoScan LiDE 120 - Error Code:15,230,0

stacyhorn — Fri, 27 Dec 2024 20:48:24 GMT

I was unable to connect my Lide 120 to my new Macbook running Sequoia 15.1. I downloaded the Canon IJScan Utility2 and got that message. I got that message with everything I tried downloading from the software and drivers section. What should I do?

Code: 15,230,0: A scanner driver supporting this software is not installed. Install it and try again.

Re: CanoScan LiDE 120 - Error Code:15,230,0

Patrick — Mon, 30 Dec 2024 22:16:10 GMT

Hi stacyhorn,

The CanoScan LiDE 120 is not supported with macOS v15 (Sequoia). The last version supported was macOS v13 (Ventura).

You are eligible for Canon's Upgrade Program. This is for out of warranty units which, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

If you would like to take part in this option, please call our Sales Department at (866) 443-8002 Monday through Saturday, 9am to 9pm. Let them know you have been working with technical support and the Canon Upgrade Program was offered.

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Re: CanoScan LiDE 120 - Error Code:15,230,0

stacyhorn — Mon, 30 Dec 2024 22:19:26 GMT

Thank you very much for letting me know! I will contact sales.