https://community.usa.canon.com/t5/Scanners/Can-t-get-my-ImageFormula-DR-G1100-working-because-the-driver/m-p/511486#M2726 <P>OK, I'm going to sound like a maroon and I know I'm likely doing something completely boneheaded, but I really can't figure this out.</P><OL><LI>I just purchased an Imageformula Dr-G1100 scanner and I'm eager to get started with it.</LI><LI>I went to the Canon Support page and downloaded the&nbsp;<SPAN>CaptureOnTouch V4 Pro software.</SPAN></LI><LI><SPAN>I run&nbsp;</SPAN>through the setup wizard, and appears to work. (I am on a 64bit Asus laptop (that I just bought yesterday brand new)</LI><LI>I select the default folder for the destination (some very long-complicated folder which I assume is the default built into the wizard</LI><LI>Then three folders show - x64, x84 and setup</LI><LI>I run the setup application. which appears to properly recognize the x64 driver as the appropriate driver because that's all I see it quickly install</LI><LI>When I then open the app, I'm met with a pop up window that asks to select the driver for my first Shortcut.</LI><LI>That pop up window is blank (no drivers to choose from).</LI><LI>When I connect my scanner to the computer, the computer does recognize the scanner but does say there's no driver information.</LI></OL><P>Any suggestions? PLEASE!</P><P>Thank you</P> Sat, 09 Nov 2024 22:24:57 GMT DennisD 2024-11-09T22:24:57Z https://community.usa.canon.com/t5/Scanners/Can-t-get-my-ImageFormula-DR-G1100-working-because-the-driver/m-p/511486#M2726 <P>OK, I'm going to sound like a maroon and I know I'm likely doing something completely boneheaded, but I really can't figure this out.</P><OL><LI>I just purchased an Imageformula Dr-G1100 scanner and I'm eager to get started with it.</LI><LI>I went to the Canon Support page and downloaded the&nbsp;<SPAN>CaptureOnTouch V4 Pro software.</SPAN></LI><LI><SPAN>I run&nbsp;</SPAN>through the setup wizard, and appears to work. (I am on a 64bit Asus laptop (that I just bought yesterday brand new)</LI><LI>I select the default folder for the destination (some very long-complicated folder which I assume is the default built into the wizard</LI><LI>Then three folders show - x64, x84 and setup</LI><LI>I run the setup application. which appears to properly recognize the x64 driver as the appropriate driver because that's all I see it quickly install</LI><LI>When I then open the app, I'm met with a pop up window that asks to select the driver for my first Shortcut.</LI><LI>That pop up window is blank (no drivers to choose from).</LI><LI>When I connect my scanner to the computer, the computer does recognize the scanner but does say there's no driver information.</LI></OL><P>Any suggestions? PLEASE!</P><P>Thank you</P> Sat, 09 Nov 2024 22:24:57 GMT https://community.usa.canon.com/t5/Scanners/Can-t-get-my-ImageFormula-DR-G1100-working-because-the-driver/m-p/511486#M2726 DennisD 2024-11-09T22:24:57Z https://community.usa.canon.com/t5/Scanners/Can-t-get-my-ImageFormula-DR-G1100-working-because-the-driver/m-p/511510#M2727 <P>Greetings,</P> <P>Capture on touch 4 supports different types of batch jobs. You need to select a destination on your computer where files will be saved.&nbsp; This is called a path.&nbsp; You can use the browse button to navigate to a destination, selecting it as the destination for a scan job.&nbsp;&nbsp;</P> <P>The most current software available for your scanner is available on its product support portal.</P> <P><A href="https://www.usa.canon.com/support/p/imageformula-dr-g1100-document-scanner?srsltid=AfmBOormo-wLm2xBiFbIBSr_iURcRV-lANEn62b0ulFkqFQdv1U1mbGR" target="_blank">https://www.usa.canon.com/support/p/imageformula-dr-g1100-document-scanner?srsltid=AfmBOormo-wLm2xBiFbIBSr_iURcRV-lANEn62b0ulFkqFQdv1U1mbGR</A></P> <P><SPAN>If you need further assistance, It might be best to contact Canon's support. They will be happy to assist you installing your new device. They can be reached at 1-800-652-2666</SPAN></P> Sun, 10 Nov 2024 00:17:40 GMT https://community.usa.canon.com/t5/Scanners/Can-t-get-my-ImageFormula-DR-G1100-working-because-the-driver/m-p/511510#M2727 shadowsports 2024-11-10T00:17:40Z