topic Re: How to Configure the ScanFront 400 to Scan to GMX in Scanners

How to Configure the ScanFront 400 to Scan to GMX

UserChristian — Sun, 13 Oct 2024 16:23:12 GMT

Unfortunately, I have not yet managed to send a scan to my email provider GMX.de.
I had originally set my settings as follows:
Server: mail.gmx.net
Port: 587
Encryption: STARTTLS

The connection test could not be performed directly but only after a previous login and logout process.
However, it is not possible to send an email. I always receive the error message E0001 or E0002.

"2024-10-11 17:23:23.694","LOGIN","Christian","",""
"2024-10-11 17:24:33.844","START SENDING","","",""
"2024-10-11 17:24:33.845","USERNAME","Christian","",""
"2024-10-11 17:24:33.846","PAGE-COUNT","1","",""
"2024-10-11 17:24:33.846","SCAN-COUNT","1","","""2024-10-11 17:24:33.869","FILE","11102024172433865.pdf","",""
"2024-10-11 17:24:33.875","TO","Christian","mailto",""
"2024-10-11 17:24:34.396","ERROR","E0002","",""
"2024-10-11 17:24:34.398","SEND-COUNT","0","",""
"2024-10-11 17:24:44.156","COMPLETE SENDING FILES","","",""

The newes firmware is also installed, see here:

I hope someone from the community can help me, thank you in advance

Re: How to Configure the ScanFront 400 to Scan to GMX

shadowsports — Sun, 13 Oct 2024 17:53:10 GMT

Greetings,

A quick search provides the following information.

To set up GMX SMTP settings, you can use the following information:

Server address: smtp.gmx.com or mail.gmx.com
Username: Your GMX email address
Password: Your GMX password
Port number: 25 for no TLS/SSL, 465 for SSL, or 587 for TLS
Authentication: Required

The scanner does not support modern authentication. You'll need to identify the correct SMTP settings for your preferred mail provider. This includes enabling POP or IMAP on the mailbox. Confirming the provider allows SMTP relay and /or using an app password if applicable.

Re: How to Configure the ScanFront 400 to Scan to GMX

UserChristian — Tue, 15 Oct 2024 17:15:47 GMT

Hello Rick,

Thanks for the quick reply, but I wouldn't want to send passwords unencrypted through the network these days, so SMTP via port 25 is out.

I am now a little confused about the status of the device, because TLS is offered in the menu and the oldest version that is still supported from GMX dates back to 2008!

With the best will in the world, I can't imagine that the device doesn't support the TLS 1.2 version with the latest firmware.

The device is still being sold today and is not supposed to meet any minimum security standards?

If this is really the case, then I have made a bad purchase.

Best regards

Christian

Re: How to Configure the ScanFront 400 to Scan to GMX

LoloFromParis — Fri, 16 May 2025 17:37:19 GMT

Dear all,

I'm discovering ScanFront 400 limitations since my provider OVH has recently removed TLS 1.0 and 1.1 and asked applications to be configured to use TLS 1.2

I receive mainly 'error 2' (authentification error) or others (1, 99...) if I try other ports than 587
Firmware seems to be the most recent : 5.8.2412.2502

As Canon France says that TLS 1.2 is supported by the device, I think that the problem comes from certificate, but where could we found an update ?

Perhaps have you found any solution since this not so old conversation ?

Thank you for your help,

Best regards from Paris,

Laurent