topic Re: Need help with registering image formula DR-G1130 scanner in Scanners

Need help with registering image formula DR-G1130 scanner

kennylobo — Sat, 03 Feb 2024 00:57:11 GMT

I am trying to register my DR-G1130 scanner on the scanner website and Canon cannot find the Product

Pls help - what do I need to do.

Thanks

Ken Lobo

Re: Need help with registering image formula DR-G1130 scanner

SamanthaW — Sat, 03 Feb 2024 00:59:36 GMT

Please verify you are typing the full name into the field: imageFORMULA DR-G1130, and click it from the dropdown.

Hope this helps!

Re: Need help with registering image formula DR-G1130 scanner

shadowsports — Sat, 03 Feb 2024 04:21:27 GMT

Hi kennylobo,

I can confirm the imageForumula DR-G1130 does not show up for registration. I tried multiple variations.

I did find other imageFormula models, but not yours. To resolve, you'll need to contact support.

Canon Support
1-800-OK-CANON (1-800-652-2666)

I've had to ask to have a product added to the database before. Once reported, it doesn't take long. I got an email letting me know to try again and this time my product was found.