https://community.usa.canon.com/t5/Scanners/ImageFormula-R10-scanner/m-p/439126#M1812 <P>Just bought imageformula R10 scanner. Is it normal that it is scanning the documents from the last page to the first page, and some pages are upside down? &nbsp;&nbsp;</P> Mon, 02 Oct 2023 02:54:29 GMT Trchun2000 2023-10-02T02:54:29Z https://community.usa.canon.com/t5/Scanners/ImageFormula-R10-scanner/m-p/439126#M1812 <P>Just bought imageformula R10 scanner. Is it normal that it is scanning the documents from the last page to the first page, and some pages are upside down? &nbsp;&nbsp;</P> Mon, 02 Oct 2023 02:54:29 GMT https://community.usa.canon.com/t5/Scanners/ImageFormula-R10-scanner/m-p/439126#M1812 Trchun2000 2023-10-02T02:54:29Z https://community.usa.canon.com/t5/Scanners/ImageFormula-R10-scanner/m-p/439674#M1827 <P>Hi,</P> <P>Disconnect the scanner and restart your computer. Once that is done reconnect the scanner and try to scan again.&nbsp;</P> <P>If the issue persists, it is recommended that you call our Enterprise &amp; Desktop Solutions Divisions at 1-800-423-2366 Monday-Friday 9:00 am to 8:00 pm ET, excluding holidays.</P> <DIV id="bodyDisplay_0" class="lia-message-body lia-component-message-view-widget-body lia-component-body-signature-highlight-escalation lia-component-message-view-widget-body-signature-highlight-escalation"> <DIV class="lia-message-body-content"> <P><SPAN>Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.</SPAN></P> </DIV> </DIV> <P>&nbsp;</P> Thu, 05 Oct 2023 12:43:45 GMT https://community.usa.canon.com/t5/Scanners/ImageFormula-R10-scanner/m-p/439674#M1827 ArthurJ 2023-10-05T12:43:45Z