topic Re: Mac OS Monterey v 12.0.1 and Canon 9000F Mark II in Scanners

Mac OS Monterey v 12.0.1 and Canon 9000F Mark II

vikreddyatwork — Mon, 06 Dec 2021 16:28:29 GMT

Hi all!

I just recently upgraded my Mac Mini to MacOS Monterey. I tried scanning multiple images for the first time since then. The first image scans fine, the next and subsequent scans state that:

"Cannon communicate with scanner for these reasons:

-Scanner is turned off or USB cable is disconnected.

Doesn't make sense, since I just scanned the first image without error, which leads me to believe there is no support yet for this OS.

Has anyone experienced this issue yet? Do you have a work around? I've tried uninstalling the driver and reinstalling with no luck.

Re: Mac OS Monterey v 12.0.1 and Canon 9000F Mark II

jrhoffman75 — Mon, 31 Jan 2022 19:45:26 GMT

Did you try the Big Sur (macOS 11) driver?

Re: Mac OS Monterey v 12.0.1 and Canon 9000F Mark II

waltontelusnet — Fri, 04 Feb 2022 04:24:03 GMT

Canon tech support says that the Canoscan 9000f will not work with MacOSX Monterey. I sure would like to hear that someone has found out otherwise. Thanks!

Re: Mac OS Monterey v 12.0.1 and Canon 9000F Mark II

jrhoffman75 — Fri, 04 Feb 2022 11:05:42 GMT

In that case look into using VueScan by Hamrick Software.

Re: Mac OS Monterey v 12.0.1 and Canon 9000F Mark II

vikreddyatwork — Fri, 04 Feb 2022 17:41:27 GMT

Thanks for the suggestions. I've ended up using Image Capture on the Mac and works. Took some getting use to, but back up and running.

Re: Mac OS Monterey v 12.0.1 and Canon 9000F Mark II

waltontelusnet — Sat, 05 Feb 2022 00:35:31 GMT

Thank you jrhoffman75, for your recommendation of VueScan. I'm so pleased to not have to donate my Canoscan 9000f to the local landfill!

Re: Mac OS Monterey v 12.0.1 and Canon 9000F Mark II

RenataL — Thu, 24 Mar 2022 16:16:51 GMT

Can you please tell me how you connected the scanner, and how you got to "see" the scanner on your Mac? I am not able to see the scanner from Image Capture. Thanks in advance.

Re: Mac OS Monterey v 12.0.1 and Canon 9000F Mark II

waltontelusnet — Thu, 24 Mar 2022 18:21:30 GMT

Hamrick.com sells a program named VueScan that has been working fine.
Image Capture no longer has a purpose, that I can see.

Re: Mac OS Monterey v 12.0.1 and Canon 9000F Mark II

Mr00000Ed — Sun, 09 Jul 2023 16:46:28 GMT

Thanks! VueScan worked for me perfectly. I was also ready to go and buy a new scanner. My trusty 9000F still has a little life yet!