https://community.usa.canon.com/t5/Scanners/imageFORMULA-DR-G2140-Images-are-all-black/m-p/425146#M1573 <P>Hi,</P> <P>Based on the issue, we will have to recommend that you call our Enterprise &amp; Desktop Solutions Divisions at 1-800-423-2366, Monday - Friday, 9:00 AM - 8:00 PM EST (excluding holidays).</P> <P>We look forward to hearing from you</P> Mon, 26 Jun 2023 14:28:27 GMT ArthurJ 2023-06-26T14:28:27Z https://community.usa.canon.com/t5/Scanners/imageFORMULA-DR-G2140-Images-are-all-black/m-p/424285#M1566 <P>We have a new DR-G2140 scanner. Only first thing in the morning, the images are all black. Sometimes if we restart the PC and the Scanner at the same time it will come around. We have put a new USB cord and different PC and still the same results. Anyone else have this problem?</P> Wed, 21 Jun 2023 16:10:27 GMT https://community.usa.canon.com/t5/Scanners/imageFORMULA-DR-G2140-Images-are-all-black/m-p/424285#M1566 Horizontech 2023-06-21T16:10:27Z https://community.usa.canon.com/t5/Scanners/imageFORMULA-DR-G2140-Images-are-all-black/m-p/425146#M1573 <P>Hi,</P> <P>Based on the issue, we will have to recommend that you call our Enterprise &amp; Desktop Solutions Divisions at 1-800-423-2366, Monday - Friday, 9:00 AM - 8:00 PM EST (excluding holidays).</P> <P>We look forward to hearing from you</P> Mon, 26 Jun 2023 14:28:27 GMT https://community.usa.canon.com/t5/Scanners/imageFORMULA-DR-G2140-Images-are-all-black/m-p/425146#M1573 ArthurJ 2023-06-26T14:28:27Z