topic Re: Canon LIDe 400 scanning multiple originals in Scanners

Canon LIDe 400 scanning multiple originals

Cp1005 — Tue, 08 Jun 2021 22:59:32 GMT

My scanner has stopped creating multiple images when I scan multiple photos at one. I have uninstalled/reinstalled and followed all the directions in the manual. Does anyone have a solution?

Re: Canon LIDe 400 scanning multiple originals

Patrick — Fri, 11 Jun 2021 20:09:33 GMT

Hi Cp1005,

What version of Windows is installed on your computer?

If you are using a Mac, what version of OSX is installed?

Re: Canon LIDe 400 scanning multiple originals

Cp1005 — Fri, 11 Jun 2021 21:03:09 GMT

Windows 10

Re: Canon LIDe 400 scanning multiple originals

Cp1005 — Fri, 18 Jun 2021 21:01:28 GMT

I have tried a different computer and have tried Auto, Photo and Custom---still no luck.

Does anyone have a solution, please?

Re: Canon LIDe 400 scanning multiple originals

Cp1005 — Thu, 15 Jul 2021 16:02:42 GMT

Patrick--do you have any other suggestions?

Re: Canon LIDe 400 scanning multiple originals

Patrick — Wed, 25 Aug 2021 20:26:40 GMT

Hi Cp1005,

Please make sure you are following the steps provided on this page:

https://ij.manual.canon/ij/webmanual/ScanUtility/W/LiDE%20400/1.1/EN/SU/su-008.html

Re: Canon LIDe 400 scanning multiple originals

Cp1005 — Thu, 26 Aug 2021 00:39:58 GMT

Yes I am.

Re: Canon LIDe 400 scanning multiple originals

dixielee83 — Fri, 02 Jun 2023 03:56:21 GMT

Hi, did you get your scanner to work? I am having the same issue and other scanning issues. I have uninstalled and reinstalled. Downloaded updated drivers. Issues include: Sometimes separating some of the photos and sometimes it doesn't. Also, I will have 4 photos on the glass and it will scan 3 of the 4. Or it will scan 2 together and separate the other 2. It seems like it has to be a software issue. but it used to work and the settings are the same

Re: Canon LIDe 400 scanning multiple originals

Cp1005 — Fri, 02 Jun 2023 11:56:56 GMT

I ended up using third party software that works very well. (AutoSplitter)