topic Re: CanoScan LiDE 400 Software Installation Requiring Admin Rights in Scanners

CanoScan LiDE 400 Driver install needing Administrator

gabrielrosnm — Wed, 10 May 2023 21:37:56 GMT

Downloaded the driver and software package. After I extract the files it gives me this message.

Problem: To install the software, you must be logged in to an administrator account.
Click [OK] to cancel the installation. If you are using the CD-ROM, remove it after clicking [OK]. Log in to an administrator account, then install the software.

Using this driver on this page: Canon Support for CanoScan LIDE 400 | Canon U.S.A., Inc.

CanoScan LiDE 400 Full Driver & Software Package (Windows)
Last Updated : 11-Mar-2022
Issue Number : 0100962901

I'm currently logged into an administrator account, but still get this error.

Any help will be appreciated!

CanoScan LiDE 400 Software Installation Requiring Admin Rights

gabrielrosnm — Tue, 16 May 2023 15:36:47 GMT

CanoScan LiDE 400 Full Driver & Software Package (Windows)
Last Updated : 11-Mar-2022
Issue Number : 0100962901

I'm currently logged into an administrator account, but still get this error. I've also found other blogs on the internet having the same problem.

"Thankfully, a work around was posted by user Jivo VC on Microsoft's answers forum. Seems Canon had some clumsy coding in the driver install files. Here is the solution:

1. Unpack the driver's .exe into a folder

2. Locate msetup4.ini file and open it in Notepad

3. Search for [CHECKADMIN] section

4. Change IFNE=%ADMIN%,0 to IFNE=%ADMIN%,1

5. Save, and run Setup (M4SETUP.EXE)

Of-course, you will need to have some extraction software installed to complete step 1, I used WinRAR.

If anyone happens to run into this issue I hope this helps, just wanted to share.

The only problem with this I couldn't locate [CHECKADMIN]

Any help will be appreciated

Re: CanoScan LiDE 400 Driver install needing Administrator

ArthurJ — Fri, 12 May 2023 14:57:58 GMT

Hi,

Does the same error appear if you try downloading the CanoScan LiDE 400 Scanner Driver Ver.1.01 (Windows) as well? Or only with the driver and software option?

We look forward to your reply.

Re: CanoScan LiDE 400 Driver install needing Administrator

shadowsports — Fri, 12 May 2023 15:42:06 GMT

@gabrielrosnm,

I have a big favor to ask you. Can you please take a picture of the USB-C port connector on your LiDE400 and post it here for us to view? I'm working with another user on something....

So, for your issue...

The driver file is a self-extracting zip. Note the file extension is .exe

Rename it to .zip changing the .exe file extension to .zip. Note, you'll need to have file name extensions set to display under the View tab in order to see the extension.

Now try unzipping (extracting) the file normally, and run Msetup4.exe

Thanks and I appreciate your help.

Re: CanoScan LiDE 400 Driver install needing Administrator

-Ryan- — Thu, 25 May 2023 08:14:33 GMT

Hi Arthur,

I have run into the same block as Gabriel and got the notice that I need to be logged in as an administrator which I am on my laptop.

I just tried to install the CanoScan LiDE 400 Scanner Driver Ver.1.01 (Windows) as you suggested which was successful.

I retried the software + driver but it still comes up with the error.

When I press the scan button it pops up with a message on my laptop asking which program I want to use but there are no programs to choose so I am unable to use my scanner.

Are there any solutions to this?

Re: CanoScan LiDE 400 Software Installation Requiring Admin Rights

shadowsports — Thu, 25 May 2023 14:01:50 GMT

@gabrielrosnm wrote:
The only problem with this I couldn't locate [CHECKADMIN]
Any help will be appreciated

[CHECKADMIN] is not present in the .ini file. Which means its not a work around or solution. Did you try my recommendation? I had no issue executing setup after saving the file, renaming it from .exe. to .zip, unpacking it myself and running msetup4.exe.

Re: CanoScan LiDE 400 Software Installation Requiring Admin Rights

-Ryan- — Fri, 26 May 2023 01:37:48 GMT

Thanks Shadowsport,

I have tried saving and renaming the file from .exe to .zip on different locations on my hard drive with no luck, I still get the same message.

Just to make sure it's the download file that Im renaming to .zip i.e. 'win-lide400-1_1-n_mcd.exe'

By any chance do you know if there are any other Canon software packs that work with the CanoScan LiDE 400?

Thanks

Re: CanoScan LiDE 400 Driver install needing Administrator

AlexK — Thu, 16 Nov 2023 17:51:50 GMT

Hi,

in my case, the problem was extremely poor implementation..

If you're a domain administrator and you want to install it on your machine, you're out of luck, because normally, the "Domain Administrators" group is in the Administrators group of your PC, but not the user you're logging in with.

Since the Setup implementation is crap, it just looks if your user is directly in the local administrator group... I'm a lead software developer.. If one of my guys implements it like that, he'll be degraded to clean floors... really poor.

Solution: add your user directly to the local administrator group and setup works...
However, remove it afterwards, it's extremely bad design to add user accounts directly to local administrators in a domain network...
Alternatively, log on with the LOCAL Administrator account, if it's not disabled (as it should be...)

@Canon: how about doing it right? It's not that hard to check if a user has admin privileges...

Re: CanoScan LiDE 400 Driver install needing Administrator

TheCorm — Tue, 30 Dec 2025 14:33:22 GMT

Just got a LiDE300 scanner for Christmas. Same issue as this with the Administrator account popup.

My laptop is on our domain, I am head of IT and our Domain Administrator, with Admin rights on every single machine on our network so this message is a ridiculous.

I had to create a local account, with admin rights and install the software under that.....and it only creates the start menu shortcuts under that user. Really Amateurish software Canon, the software itself is ok, just feels more like Windows 7 era stuff.

The fact that this issue was a problem 2 years ago and still is, is ridiculous.

Re: CanoScan LiDE 400 Driver install needing Administrator

BNOE — Tue, 20 Jan 2026 16:51:35 GMT

Hello,
We are experiencing the same installation issues with the software.
We downloaded the latest drivers and software from the website.
The drivers installed without any problems and the scanner is displayed.

However, installation of the software always aborts with the following error:
To install the software, you must log in as a member of the administrator group.

We have done this. The operating system is Win 11 Professional 25H2. Neither the domain administrator nor a user with administrative privileges can perform the installation. Both users are also in the local administrators group on the workstation in question.

There is no [CHECKADMIN] entry in the mssetup4.ini file!

What can we do to install the software?

Otherwise, we will have to return the scanner.

Re: CanoScan LiDE 400 Driver install needing Administrator

BNOE — Tue, 20 Jan 2026 16:52:55 GMT

Ref.: LiDE 400

Re: CanoScan LiDE 400 Driver install needing Administrator

TheCorm — Tue, 20 Jan 2026 17:07:28 GMT

The way I solved it was to create a new local admin, then I installed the software and then deleted the local admin account after.

You then don't get any shortcuts so have to go find the programs in explorer instead!

Re: CanoScan LiDE 400 Driver install needing Administrator

BNOE — Wed, 21 Jan 2026 09:01:40 GMT

Thank you, we have resolved this problem.