topic Re: Drivers for Canon ImageFormula DR-M260 Scanner in Scanners

Drivers for Canon ImageFormula DR-M260 Scanner

Fred5 — Mon, 02 Jan 2023 23:04:42 GMT

I'm using a DR-M260 scanner and am having problems with a 3rd party software. Tech support for the 3rd party software suggested that I uninstall and reinstall the drivers for the scanner. I'm a bit baffled. When I look at "Apps and Features" in Windows 10, it lists the following drivers:

Canon Driver for DR-M200 Series

CaptureOnTouch plug-in for Application

CaptureOnTouch plug-in for Mail

CaptureOnTouch plug-in for Printer

CaptureOnTouch V4 Pro

CapturePerfect 3.1

When I look at the Canon download page for the scanner, it doesn't even list all of these items (especially Canon Driver for DR-M200 Series) and it has the CaptureOnTouch v4 Pro listed as recommended, but also has V5.

What should I be uninstalling and what should I be reinstalling?

Thanks.

Re: Drivers for Canon ImageFormula DR-M260 Scanner

ArthurJ — Thu, 05 Jan 2023 15:04:36 GMT

Hi,

If you scroll down on the scanners support page (click HERE) select load more and you will want to install the ISIS/TWAIN/WIA Driver. Also, the verison of CaptureOnTouch to install would be up to you and your scanning needs. Normally V4 is what is commonly used.

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Re: Drivers for Canon ImageFormula DR-M260 Scanner

Fred5 — Thu, 05 Jan 2023 16:53:56 GMT

Thanks, ArthurJ!