topic Re: Where to download "CoT_OCROption_Mac.pkg"? in Scanners

imageFORMULA R40 Where to download "CoT_OCROption_Mac.pkg"?

21564ids — Tue, 06 Dec 2022 19:35:10 GMT

The OCR installer file is listed under "Optional OCR module for CaptureOnTouch V4.10.22.0722 for mac", and resolves to "https://downloads.canon.com/hsg2022/software/scanners/CoT_OCROption_Mac.pkg", but when I click the URL, it displays "Not found".

Where can I get this software? Optical Character Recognition is key for my use-case. I'd use the installer disc, but those aren't included with the product anymore.

Re: Where to download "CoT_OCROption_Mac.pkg"?

Danny — Tue, 06 Dec 2022 17:25:50 GMT

Hi! The best way to get the drivers, software, and firmware is to look up your specific Canon product on our web site. Enter your model number in the search bar up at the top and you'll be on your way.

Hope this helps!

Re: Where to download "CoT_OCROption_Mac.pkg"?

21564ids — Tue, 06 Dec 2022 18:50:49 GMT

The Canon website is where I got the URL that isn't working.

Can someone provide a working link to CoT_OCROption_Mac.pkg?

Re: Where to download "CoT_OCROption_Mac.pkg"?

Danny — Tue, 06 Dec 2022 18:57:41 GMT

Please let us know which Canon product you've got and we'll be glad to point the way.

Re: Where to download "CoT_OCROption_Mac.pkg"?

21564ids — Tue, 06 Dec 2022 19:14:05 GMT

Thank you!! I've got a Canon ImageFormula R40. The page with the non-working link can be found at the link below:
1) https://www.usa.canon.com/support/p/imageformula-r40-office-document-scanner

The download I'm looking for has the entry "Optional OCR module for CaptureOnTouch V4.10.22.0722 for mac".

To see the downloads, I had to select "MacOS 12" for the MacOS version.

Thank you for your help!

Re: Where to download "CoT_OCROption_Mac.pkg"?

ArthurJ — Tue, 13 Dec 2022 17:12:21 GMT

Hi,

It is recommended that you call our Enterprise & Desktop Solutions Divisions at 1-800-423-2366 Monday-Friday 9:00 am to 8:00 pm ET, excluding holidays.

We look forward to hearing from you.