topic Re: Problem with Pro 1000 and set-up on iMac in Professional Photo Printers

Problem with Pro 1000 and set-up on iMac

Choke — Mon, 10 Aug 2020 07:40:07 GMT

Hi,

Think I made a misstake when I installed the printer from the beginning. I think I chosed airprint during the installation.

I have the changed PRO 1000 not use airprint - but I cant get the propeteries when I try to print from Lightroom.

Talked to Canon support that says I have to remove all Canon software and drivers for the printer - but will that help?

I have tried to reinstall the drivers and software but no sucess. I am not sure how to delete all drivers etc - the software is no problem.

Hope to get some help - any chance to fix it without remove and re-install?

Sorry for my bad english

I am using iMac Catalina 10.15.

Regards

Lars

jrhoffman75 — Mon, 10 Aug 2020 12:47:45 GMT

Hi Choke. Welcome to the forum.

I suggest:

1. go to the canon support site and download the latest version of the printer driver.

2. In Printers & Scanners, when you have the Pro-1000 highlighted (like in your screenshot) select the "-" button to remove the printer.

3. Install the driver you just downloaed.

4. Go back to Printers & Scanners, select the "+" button to add aprinter and wait for the IJ Series version to appear.

5. Select that printer to add it.

Choke — Mon, 10 Aug 2020 14:05:31 GMT

Thanks John

Will this be correct?

Perhaps I have totaly missunderstand the printer propeteri should look like this - but perhaps its old OS version?

Sorry for the Swedish version...

Best regards

Choke

Patrick — Mon, 10 Aug 2020 14:42:13 GMT

Hi Choke,

The selection in the first image is correct.

The second image is a screenshot from a Windows computer, not Mac. The Mac version appears differently.

For more information regarding the Mac printer driver, please use the link below:

To view that manual in Swedish, please use this link to download the PDF version:

Choke — Mon, 10 Aug 2020 20:33:02 GMT

Thanks Patrick

Ohhpps that was a great misstake from me - windows..... 🙂

Thanks for the link to the manual - shall read it.

Great foruum - great support!!!

Take care

Choke