topic Re: MacOS PRO-1000 Print Question in Professional Photo Printers

imagePROGRAF PRO-1000 Sliders grayed out on macOS

pjglad — Fri, 14 Jun 2024 14:25:41 GMT

Why are these sliders grayed out?

jrhoffman75 — Thu, 06 Aug 2020 12:17:13 GMT

Do you have the ijSeries version of the driver installed?

Why is there an exclamation point triangle in front of your printer name?

In the Printer box on my MacBook it always has the printer name (MX472 or Pro-100)

pjglad — Thu, 06 Aug 2020 14:04:20 GMT

Driver is 21.10.1.0

! = low ink

I changed the name of the printer to Canon

jrhoffman75 — Thu, 06 Aug 2020 14:16:53 GMT

Does it do this with all software?

Is it something new?

pjglad — Thu, 06 Aug 2020 14:23:13 GMT

Yes it does it with all software. I mostly print via photoshop (color managed). I have no printing issues except for Color Options.

I'vr never used Color Options as I've always color corrected within Photoshop but I thought I would try it.

It's been like this since day one. I'm using the most current driver from Canon's website.

jrhoffman75 — Thu, 06 Aug 2020 14:28:31 GMT

Give Canon a call 1-800-OK-CANON

pjglad — Thu, 06 Aug 2020 15:06:02 GMT

FYI, The Color Options feature only works when you choose Printer Manages Colors not Photoshop Manages Colors.

jrhoffman75 — Thu, 06 Aug 2020 15:24:15 GMT

Thanks. I never choose printer manages; that’s why I never saw it that way.

pjglad — Thu, 06 Aug 2020 15:29:47 GMT

John, you are in reverse. It's only greyed out when the Application (Photoshop) manages colors.