https://community.usa.canon.com/t5/Professional-Photo-Printers/New-printer-needs-new-print-head/m-p/314163#M9876 <P>Image ProGraf Pro-1000. Date of purchase = 4/12/2020. Since purchasing it, it has clogged seven times. Except once, the problem has been the Gray (GY). The color GY is usually completely absent on the Nozzle Check print out. I have tried to go through the recommended procedure for cleaning starting with a Cleaning, followed by Deep Cleaning and repeating before doing System Clean. It often requires a System Cleaning in the end. As such I have started to jump straight to the System Clean in order to waste less ink! So far it has wasted at least $100 dollars worth of ink. I believe I have received a faulty inkjet print head in my new printer. I plan to request a free replacement print head AND free cartridges. I have worked with one other Pro-1000 in a college digital art lab and it never clogged, even though being used by multiple users. However, I am printing on 17 X 22 sheets and using fine art papers (Canon Fine Art Smooth, Canson Platine, Epson Cold Press). After the first clog, I have been very careful to brush off the paper. Has anyone else had problems indicating that clogging is more frequent using fine art papers (100% cotton rag)? Has anyone else received a faulty print head with their new purchase?</P> Fri, 24 Jul 2020 02:09:25 GMT dsokal 2020-07-24T02:09:25Z https://community.usa.canon.com/t5/Professional-Photo-Printers/New-printer-needs-new-print-head/m-p/314163#M9876 <P>Image ProGraf Pro-1000. Date of purchase = 4/12/2020. Since purchasing it, it has clogged seven times. Except once, the problem has been the Gray (GY). The color GY is usually completely absent on the Nozzle Check print out. I have tried to go through the recommended procedure for cleaning starting with a Cleaning, followed by Deep Cleaning and repeating before doing System Clean. It often requires a System Cleaning in the end. As such I have started to jump straight to the System Clean in order to waste less ink! So far it has wasted at least $100 dollars worth of ink. I believe I have received a faulty inkjet print head in my new printer. I plan to request a free replacement print head AND free cartridges. I have worked with one other Pro-1000 in a college digital art lab and it never clogged, even though being used by multiple users. However, I am printing on 17 X 22 sheets and using fine art papers (Canon Fine Art Smooth, Canson Platine, Epson Cold Press). After the first clog, I have been very careful to brush off the paper. Has anyone else had problems indicating that clogging is more frequent using fine art papers (100% cotton rag)? Has anyone else received a faulty print head with their new purchase?</P> Fri, 24 Jul 2020 02:09:25 GMT https://community.usa.canon.com/t5/Professional-Photo-Printers/New-printer-needs-new-print-head/m-p/314163#M9876 dsokal 2020-07-24T02:09:25Z https://community.usa.canon.com/t5/Professional-Photo-Printers/New-printer-needs-new-print-head/m-p/314292#M9879 <P>Greetings,</P><P>3 month old printer.&nbsp; You need to contact Canon. They have excellent support.&nbsp; No need to endure this continually.&nbsp;</P> Sat, 25 Jul 2020 13:49:03 GMT https://community.usa.canon.com/t5/Professional-Photo-Printers/New-printer-needs-new-print-head/m-p/314292#M9879 shadowsports 2020-07-25T13:49:03Z