topic Re: PIXMA PRO 100 Color Matching on MacBook in Professional Photo Printers

PIXMA PRO 100 Color Matching on MacBook

jashambora — Mon, 01 Jun 2020 15:42:28 GMT

I am creating digital artwork in CorelDraw which will eventually be offered on a website for customers to download and print themselves however I have printed several tests, and the colors do not match at all, and the quality is terrible. I have lines through the drawing. I have been searching forums here and on Corel and can't find any help. I am unable to download the printer manual, and am also unable to find on the computer where I can open the printer itself to adjust any settings.

I am new to Mac (regretting this laptop purchase) however I am also expanding my photography and these machines were recommended.

Hoping someone can help! Thank you!

Re: PIXMA PRO 100 Color Matching on MacBook

jrhoffman75 — Mon, 01 Jun 2020 21:16:20 GMT

Lets start at the basics jashmbora.

1. what version of macOS are you running?

2. have you downloaded the latest driver from the Canon support site?

3. whan you added the printer did you add the Canon IJ Series version?

You can access the Canon instruction manual here: https://ugp01.c-ij.com/ij/webmanual/Manual/M/PRO-100S%20series/EN/CNT/Top.html

It can"t be downloaded because it is not compatible with the latest macOS version.

Re: PIXMA PRO 100 Color Matching on MacBook

jashambora — Mon, 01 Jun 2020 21:35:20 GMT

thank you for responding,

1. Running Catalina

2. No idea where to find this? When I open the printer under system preferences I can open the printer webpage and there is a firmware update. Should I do this?

3. No idea...where do I find this? I can't find anything on this laptop! I do have the IJ network tool but all that does is shows the network configuration.

My apologies, I am struggling with this Macbook and regret switching from a PC. I appreciate your willingness to help!

Re: PIXMA PRO 100 Color Matching on MacBook

jrhoffman75 — Tue, 02 Jun 2020 00:39:25 GMT

Hello.

I don't get a printer webpage, so omething ifent wth our setups.

Give Canon a call at 1-800-OK-CANON