https://community.usa.canon.com/t5/Professional-Photo-Printers/Cyan-printing-brown/m-p/305760#M9418 <P><SPAN>I have been using my Canon pro-1000 with no issues until I noticed a discrepancy in the color of a print.</SPAN><BR /><SPAN>Ran a nozzle check to see Cyan was blocked, ran the cleaning cycle and Cyan printed a reddy-brown.</SPAN><BR /><BR /><SPAN>I tried the head in an old pro-1000 and the same issues happened. I cleaned the printhead and started getting some form of Cyan back, it is coming out of the printhead the correct color, but when resuming printing it's back to brown?</SPAN><BR /><BR /><SPAN>I had a brand new printhead that I installed along with a new Cyan cart in the current printer, and nozzle check is brown. I printed some purge pages which got me to a purple color, but cannon get Cyan back at all?</SPAN><BR /><BR /><SPAN>Please help!</SPAN></P> Sat, 09 May 2020 14:48:23 GMT craigc1982 2020-05-09T14:48:23Z https://community.usa.canon.com/t5/Professional-Photo-Printers/Cyan-printing-brown/m-p/305760#M9418 <P><SPAN>I have been using my Canon pro-1000 with no issues until I noticed a discrepancy in the color of a print.</SPAN><BR /><SPAN>Ran a nozzle check to see Cyan was blocked, ran the cleaning cycle and Cyan printed a reddy-brown.</SPAN><BR /><BR /><SPAN>I tried the head in an old pro-1000 and the same issues happened. I cleaned the printhead and started getting some form of Cyan back, it is coming out of the printhead the correct color, but when resuming printing it's back to brown?</SPAN><BR /><BR /><SPAN>I had a brand new printhead that I installed along with a new Cyan cart in the current printer, and nozzle check is brown. I printed some purge pages which got me to a purple color, but cannon get Cyan back at all?</SPAN><BR /><BR /><SPAN>Please help!</SPAN></P> Sat, 09 May 2020 14:48:23 GMT https://community.usa.canon.com/t5/Professional-Photo-Printers/Cyan-printing-brown/m-p/305760#M9418 craigc1982 2020-05-09T14:48:23Z https://community.usa.canon.com/t5/Professional-Photo-Printers/Cyan-printing-brown/m-p/307340#M9508 <P>Hello.</P><P>&nbsp;</P><P>Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.<BR /><BR /></P><P>This didn't answer your question or issue? Find more help at <A href="http://Canon.us/ContactCF/" target="_blank" rel="noopener">Contact Us</A>.</P><P>&nbsp;</P><P>&nbsp;</P> Fri, 22 May 2020 19:57:54 GMT https://community.usa.canon.com/t5/Professional-Photo-Printers/Cyan-printing-brown/m-p/307340#M9508 Michael 2020-05-22T19:57:54Z