topic Re: Printer prints black ink spots and lines on the backside of cardstock paper in Professional Photo Printers

Printer prints black ink spots and lines on the backside of cardstock paper

Sugaree — Sat, 25 Apr 2020 20:47:51 GMT

I have tried cleaning via the utility for bottom plate many times but whenever I use 110lb cardstock these black dots and lines, mostly on the edge of the left side of the paper, are on the back. I am at a loss as to what to do. I did every cleaning option, please advise as to how I can manually try to clean this.

thanks

Re: Printer prints black ink spots and lines on the backside of cardstock paper

jrhoffman75 — Sat, 25 Apr 2020 21:01:13 GMT

what size cardstock are you using?

Re: Printer prints black ink spots and lines on the backside of cardstock paper

Sugaree — Sat, 25 Apr 2020 21:08:49 GMT

110 card stock..neenah

Re: Printer prints black ink spots and lines on the backside of cardstock paper

jrhoffman75 — Sat, 25 Apr 2020 21:13:56 GMT

Is it a standard printer paper size, like 8x10, etc.?

Re: Printer prints black ink spots and lines on the backside of cardstock paper

Sugaree — Sat, 25 Apr 2020 21:15:45 GMT

It is 8.5 x 11

Re: Printer prints black ink spots and lines on the backside of cardstock paper

Sugaree — Sat, 25 Apr 2020 21:21:41 GMT

Re: Printer prints black ink spots and lines on the backside of cardstock paper

jrhoffman75 — Sat, 25 Apr 2020 21:27:57 GMT

If you open the cover where the ink is you can carefully wipe the metal strip that is there to see if there is any ink on it.

I don’t have experience printing on cardstock. If it is thicker than printer paper maybe setting the reduce paper abrasion setting in the printer driver would help. Just a guess.

Re: Printer prints black ink spots and lines on the backside of cardstock paper

Sugaree — Sat, 25 Apr 2020 21:33:31 GMT

thanks...i did try that as well..Nothing has helped but I appreciate your help!!

Re: Printer prints black ink spots and lines on the backside of cardstock paper

jrhoffman75 — Sat, 25 Apr 2020 21:36:43 GMT

Give Canon a call at 1-800-OK-CANON

Re: Printer prints black ink spots and lines on the backside of cardstock paper

Sugaree — Sat, 25 Apr 2020 22:29:46 GMT

Yes going to have to call canon if no one here can help.

thanks!