topic Re: Image changing colors before printing in Professional Photo Printers

Image changing colors before printing

Anonymous — Fri, 06 Mar 2020 03:10:58 GMT

I am an artist and use PS to crop/sign my art and then save it to a folder on my computer as a jpeg in sRGB. I have files that I have used for years and when I went to print them on my Canon Pro-100 today, the file changed color as the printer was preparring and turned into this dull image. It flickered back and forth and then settled on dull. This has happened on several of my files and new ones that I processed today. I can print from PS and LR but cannot print from my files. I am at a loss of what is going on and thank you for any advice.

Re: Image changing colors before printing

rs-eos — Fri, 06 Mar 2020 03:35:41 GMT

My guess is that this is a color space issue. I think it's attempting to reinterpret the image as perhaps AdobeRGB? Hard to say.

Re: Image changing colors before printing

Anonymous — Fri, 06 Mar 2020 03:55:07 GMT

Thank you..any thoughts on how to remedy this?

Re: Image changing colors before printing

jrhoffman75 — Fri, 06 Mar 2020 13:44:16 GMT

Hi Janik. Welcome to the forum.

"I can print from PS and LR but cannot print from my files." - I don't understand what you are trying to say here.

Since you say you use both Lr and Ps, lets focus on Lr since that is what I use.

Are you saying the image on your monitor keeps changing? What exactly is on the monitor- i.e. are you saying the image that Lr is showing is changing?

Can you post a screenshot of your Lr print module settings?

Could you put one of the problem files on Dropbox or OneDrive so I could try?

What operating system?

Re: Image changing colors before printing

Anonymous — Fri, 06 Mar 2020 16:38:37 GMT

Thank you John for the response and welcome!

I process my images and save them on my PC in a folder. If I print directly from that folder (image below) some of the images will have the muted colors. I have always printed in this fashion and it has never been an issue. As of this week, when I do this, the color is so off. I did update my PC to Windows 10 in Jan. from Window 7 and cannot recall if I have printed since then. My images are all saved as sRGB from both LR and PS. I almost always finish processing in PS so I can place my digital signature.

If I put that same image into either LR or PS and print directly from those applications, it prints fine. But that is much more work when I am filling orders to move the files over there to print, so i really want to find the issue.

I keep experiementing....and discovered if I take the same file I am having an issue with, open it is LR and save it from there, the problem goes away. If I save it from PS, it remains. So at least a clue.

I have over 200 files in that folder and so far have found 30 that this is happening to.

When this printing box opens up, it will open with the correct color, then jump to the dull color seen and actually flicker back and forth a few times before settling on the dull. Extrememly strange. I do have a video of it, but not sure how to post it on here. I posted it on my FB page and my computer friends are baffted by it. So it isn't the monitor, it is just the image in the printing box.

I would be happy to put one of the images on Dropbox for you. Thank you.

Re: Image changing colors before printing

jrhoffman75 — Fri, 06 Mar 2020 16:51:49 GMT

Sounds like when you just go to the folder and select a file to print the computer is using the W10 Photo app.

It is probably not color managed.

I don’t know why Ps is acting that way. It may be related to one of the several places where profiles can be selected.

The fact that Lr works OK means printer and files are OK.

Re: Image changing colors before printing

jrhoffman75 — Fri, 06 Mar 2020 16:59:43 GMT

Download Canon Print Studio Pro and use that when printing from Ps. See if that resolves your problem.

Re: Image changing colors before printing

Anonymous — Fri, 06 Mar 2020 17:16:42 GMT

Thank you so much John. I have to have the image in PS or LR for that app to work, so that is the extra step I am trying not to go to. But...I will be exploring the fact that perhaps the Windows 10 might be the culprit and see if I can find out anything about that.

It is now my mission to solve this! 🙂 Again, thank you for your input!

Re: Image changing colors before printing

rs-eos — Fri, 06 Mar 2020 17:31:14 GMT

Definitely echo John's advice to use a dedicated piece of software to print. Or, just print from Lightroom. Doing that should then use the proper color spaces and give you WSYIWYG output. It seems that directly printing from the OS is bypassing some color management.

Re: Image changing colors before printing

Darius — Fri, 06 Mar 2020 18:42:09 GMT

Hi, Janik.

One other step you may wish to take is disabling the ICC Profile matching in the Printing Preferences.

Go to Settings >> Devices >> <Printer model number> >> Manage button >> Printing Preferences >> Main tab.

On the Main tab, set Color Adjustment to Manual, then click Set.

At the top of the Manual Adjustment window, click on the Matching tab.

Change the setting to None. Then, click on OK to close the Manual Adjustment window, and OK again to close the Printing Preferences window.

This will force the printer driver to use the color management provided by the program from which you're printing. Right-clicking on a file and selecting Print will use a default Windows utility (usually the built-in Preview or Photos program/app), which lacks the finer quality and control provided by more specialized programs.

It's also important to ensure that you have set the Media Type to the same type of paper loaded in the printer. Different paper types have different levels of absorbency, and so the printer will apply ink according to the media type setting. Setting an incorrect media type will cause faded, blurry, or poorly blended image quality.

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Re: Image changing colors before printing

Anonymous — Fri, 06 Mar 2020 19:05:26 GMT

Thank you Darius. I followed your instructions, but the end result was the same. A friend suggested that it could be in the update of the Windows 10, that it is not using the correct settings when saved from PS.

I am using the correct media type, always Canon photo paper-different varieties, but set correctly.

I am believing this is a Windows problem and not a Canon issue or PS issue, and to print directly from LR or PS as John and re-eos suggested.

I thank everyone for their advice and I guess I will go about printing a different way and sounds like a much better way! Jan