topic Re: 2 problems with printing on Image Graf Pro-1000 in Professional Photo Printers

2 problems with printing on Image Graf Pro-1000

Jobetim — Wed, 29 Jan 2020 15:58:45 GMT

1. When I try to print borderless on A3+ using my Pro-1000, whatever I do, I get a narrow (2mm) unprinted band along the top-edge of the print; I've followed all instructions on doing borderless printing, and move all the sliders etc. as well as doing everything else, but I can't fix it. And when I try to use Print Studio Pro....

2. All I get is 'The destination folder for this operation is missing'...then "/Library/Caches/Canon/PrintStudioPro/printStudioPro-LR-TEMP" (Those last 2 are not hyphens, but underline things). I've tried re-installing it, sometimes it then works, othertimes it doesn't...infuriating!!

Any help with either would be great...I just want to print A3+ borderless....is that too much to ask??

Thanks.

Jobetim

Re: 2 problems with printing on Image Graf Pro-1000

shadowsports — Wed, 29 Jan 2020 16:35:42 GMT

Greetings,

The symbols in question are called "underscores" Underscore_

Are you using a MAC?

Running OS? (we don't know)

With drivers version??

Connected via??

What Paper type are you using?

Can you print borderless on A3+ from any application reliably?

I'm off to work. Reply back and someone can try to help.

Re: 2 problems with printing on Image Graf Pro-1000

Jobetim — Wed, 29 Jan 2020 21:24:47 GMT

Sorry, I should have been more explicit.

thanks for clarifying 'underscores'!

Mac OS Catalina

Driver version : latest

Connected by USB

Paper: A3+ Lyson Photo Pro

not sure about your last query...

Re: 2 problems with printing on Image Graf Pro-1000

nsoltz — Wed, 29 Jan 2020 23:47:49 GMT

Print Studio Pro is not yet Catalina compatible.

Re: 2 problems with printing on Image Graf Pro-1000

maucamo — Thu, 06 Feb 2020 09:57:00 GMT

I solved creating the missing folder manually. For me that works