topic Re: Canon Pixma PRO-100S in Professional Photo Printers

Canon Pixma PRO-100S

doof205 — Wed, 08 Jan 2020 13:34:08 GMT

Hi all,

I've had my Pixma PRO-100S for about a year and it seems it's gone from great to terrible in the last few months. There's lots of smudges and marks on all prints at the minute and no amount of cleaning seems to fix it.

Do I need to take it apart and clean it? I don't know what I can do now.

Any help would be greatly appreciated.

Thanks,

Lewis

Re: Canon Pixma PRO-100S

jrhoffman75 — Wed, 08 Jan 2020 14:06:17 GMT

Try executing Roller Cleaning and Bottom Plate Cleaning from the printer driver.

Re: Canon Pixma PRO-100S

doof205 — Thu, 09 Jan 2020 10:23:35 GMT

Thanks for help John. I've tried all cleaning options now but it's still doing the same. Any other thoughts on perhaps manually cleaning things?

Re: Canon Pixma PRO-100S

doof205 — Thu, 09 Jan 2020 12:02:58 GMT

See image below. This is after running the bottom plate cleaning 8 times. Do I just keep doing it until clean?

Thanks again for the help.

Lewis

Re: Canon Pixma PRO-100S

jrhoffman75 — Thu, 09 Jan 2020 12:45:09 GMT

Give your Canon support line a call and see what they advise. I've never had to run more than three cleanings.