topic Re: Can't print in B&W in Professional Photo Printers

Can't print in B&W

wsg7562 — Wed, 06 Nov 2019 20:41:26 GMT

HI all,

I am having the hardest time trying to print a black and white image without it having a blue color tint. I have tried from Lightroom. Changed image to b&w. Chose the correct paper and profile and selected "print in b&w" in the dialog box. Chose the correct profile for the paper I was using. I keep getting black, white and blueish prints. So I bring the photo into photoshop, change it to a grayscale image, go through all the same procedure in Photoshop print options. bing, bang, boom same thing. Short of taking out the color ink and just using the 1 black and 2 grey inks, I am at a loss as to what to do. Wasted a good deal of ink and 13x19 paper.

Also, I downloaded the newest version of Canon printing plugin and tried printing from there. I chose the black and white setting and then made sure that there was no tint in the options. I was printing the image that I changed to grayscale so there should be no color information in the file to print.

I am using Mojave 10.14.5 on a 27" 2017 imac. My printer is a Canon Pixma Pro 100. I am trying to print on Red River 88lb Arctic Matte paper. Any suggestions would be greatly appreciated.

Thanks!

Re: Can't print in B&W

Patrick — Wed, 20 Nov 2019 20:23:10 GMT

Hi wsg7562,

First, please make sure that all of the ink tanks inserted in your PIXMA PRO-100 are genuine Canon ink tanks.

Once you have confirmed that all of the ink tanks are genuine Canon ink tanks, please print a test page. Please load plain paper in your PIXMA PRO-100 and then press and hold the RESUME button until the printer light blinks white twice, then let go of the button.

Please compare your printout with this example:

Re: Can't print in B&W

jrhoffman75 — Thu, 21 Nov 2019 00:16:31 GMT

Since you are on a Mac I have a question:

1. If you go to System Preferences->Printers & Scanners do you have the IJ Series version of the printer (which you want) or the AirPrint version (which you don't want)?

Re: Can't print in B&W

wsg7562 — Thu, 21 Nov 2019 10:53:28 GMT

Thanks for the replys. I discovered that my black cartridge was clogged and I guess the printer was trying to compensate by using the cyan ink. I changed out the black cartridge and everything is fine now. I am surprised that when I contacted Canon that they didn't even suggest that as a possibility. Oh well, alls well that ends well.