topic Re: Canon Pro - 100 B200 in Professional Photo Printers

Canon Pro - 100 B200

Vlad_Zaytsev — Thu, 07 Nov 2019 15:10:22 GMT

I carefully looked through the entire forum, tried with the printer buttons, the error does not go away. I ask for professional advice here on how to get rid of it.

I can ask professionals to share this, only for pinout of the QY6-0084 head contacts:

Pin No. Signal Name Function >>> This is the pinout for QY6-0054

1,2,3	B_GNDH	Heater GND
4	B_DATA_Y2	Serial data input aor Y2 heater
5,6	VSS	Logic GND
7,8	A_GNDH	Heater GND
9	B_DATA_M1	Serial data input for M1 heater
10	B_DATA_M2	Serial data input for M2 heater
11	B_DATA_Y1	Serial data input for Y1 heater
12	CLK	Clock signal
13	LT	Data lath enable signal
15	B_HE2	Heat enable signal
16	B_DIK	Head temperature cathode side
X 17	VHT	Head power transistor driver power supply
18	B_HE1	Heat enable signal
19,20	VDD	Logic power supply
21	E_DI	Head EEPROM serial data input signal
22	B_RANK(NC)	Unused
23	B_DATA_C1	Serial data input for C1 heater
X 24	B_DATA_C2	Serial data input for C2 heater
X 25,26	B_VH	Heater power supply
27	E_SK	Head EEPROM serial data clock input signal
28	E_CS	Head EEPROM chip select input signal
29	B_DIA	Head temperature sensor anode side
30	E_DO	Head EEPROM serial data output signal3
31	B_SH(NC)	Unused
X 32,40	A_VH	Heater power supply
X 33	A_DATA_K1	Serial data input for BK1 heater
34	A_SH(NC)	Unused
35	A_RANK(NC)	Unused
36	A_DIK	Heat temperature sensor cathode signal
37	A_DIA	Heat temperature sensor anode signal
X 38	A_DATA_K2	Serial data input for BK2 heater
39	A_HE	Heat enable signal

Knowing the sites, I will seal some of them with electrical tape, lose one color, but suddenly the printer starts working.

Re: Canon Pro - 100 B200

ArthurJ — Fri, 08 Nov 2019 21:25:05 GMT

Hi Vlad_Zaytsev,

The B200 is a general hardware error and the printer would require service. You can try a hard reset by unplugging the printer while it is on and then press the power button 5 times. After that let the printer sit for 60 seconds then power it back on. If the error does not clear, the printer will need service. For service you can perform a web search with the key words "printer repair" and you zip code. That will pull up any electronic repair shops in your are that can service printers.

if the printer is still in it's 1 year warranty, please contact the Canon support team at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST. You will need to have a copy of the printers receipt.

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Re: Canon Pro - 100 B200

Vlad_Zaytsev — Sat, 09 Nov 2019 18:09:34 GMT

I will try to make a general reset. But I need a design table to stick some colors on the printer, as an option, a workaround. I will be left without color, but I can print on it.

Re: Canon Pro - 100 B200

Vlad_Zaytsev — Thu, 28 Nov 2019 08:36:22 GMT

I bought a new head on aliexpress and I'm glad.

Re: Canon Pro - 100 B200

bobsun — Mon, 18 Jan 2021 18:32:52 GMT

I tried the hard reset - turn on, unplug, press start button 5 time, plug, restart.

The B200 went away and the printer is functional

Lucky, I guess

Re: Canon Pro - 100 B200

bobsun — Mon, 18 Jan 2021 18:33:47 GMT

It worked for me

Re: Canon Pro - 100 B200

mbergeland — Mon, 07 Nov 2022 20:09:59 GMT

OK, strangely enough the "unplug and push power button 5 times" reset worked. My Pro-100 was completely dead, with alternating power and alarm lights. I don't know how in the world a general user would be expected to know this fix, but I'm happy I guess. Sheesh!