topic Re: iPF8100 blue is printing green in Professional Photo Printers

iPF8100 blue is printing green

heinzelmann — Wed, 30 Oct 2019 13:03:06 GMT

Hi i have an issue with an iPF8100 suddenly printing the blue not blue but green. I have already replaced the right print head and the blue ink cartridge but still the same. Any ideas are very welcome? Kind regards Heinz

Re: iPF8100 blue is printing green

Michael — Thu, 31 Oct 2019 22:27:36 GMT

Hello.

If the colors continue to print incorrectly, we would have to advise that you contact our support group by calling us at 1-800-423-2366. A support agent will be able to assist you and go over your options to resolve this issue.

Re: iPF8100 blue is printing green

heinzelmann — Wed, 06 Nov 2019 20:44:47 GMT

Hello

Thank you for your reply.

I'm based in Switzerland and we therefore have a time difference.

Where is your support located so I can take that in to consideration?

Best regards

Heinz

Re: iPF8100 blue is printing green

Porcha — Wed, 06 Nov 2019 20:53:06 GMT

Hi there!

Unfortunately, we only can support customers based here in the USA. We recommend visiting https://global.canon and select your country or region for your support needs. We hope this helps!