topic Re: IPF 9400 printing after update to catalina (10.15.1) in Professional Photo Printers

IPF 9400 printing after update to catalina (10.15.1)

jadeccs — Wed, 30 Oct 2019 19:03:02 GMT

Having troubles printing after updating to Catalina. Is there a driver update in development or any solutions? print and job disappears after hitting the print spooler.

Re: IPF 9400 printing after update to catalina (10.15.1)

shadowsports — Thu, 31 Oct 2019 03:13:06 GMT

Greetings,

I think you'll need to contact Canon about this. 1-800-423-2366

The printer is approx 7 yrs old. Hard to say if it will get Catalina specific driivers. I'd call, as the best we can do is guess.

Re: IPF 9400 printing after update to catalina (10.15.1)

bellevuefineart — Thu, 31 Oct 2019 15:05:19 GMT

I see Catalina drivers here:

https://www.usa.canon.com/internet/portal/us/home/support/details/professional-large-format-printers/professional-photo-fine-art/ipf9400

Re: IPF 9400 printing after update to catalina (10.15.1)

jadeccs — Thu, 31 Oct 2019 15:14:54 GMT

Those drivers are from 2013 and are 32bit. I ended up pulling an old 13" macbook out of storage and sharing the IPF9400 printer. Seems to be working just can't run media configuration tool anymore. Thanks for the help

Re: IPF 9400 printing after update to catalina (10.15.1)

jadeccs — Thu, 31 Oct 2019 15:16:20 GMT

I ended up pulling an old 13" macbook out of storage and sharing the IPF9400 printer. Seems to be working just can't run media configuration tool anymore. Thanks for the help

Re: IPF 9400 printing after update to catalina (10.15.1)

bellevuefineart — Thu, 31 Oct 2019 17:40:10 GMT

The Catalina driver formac10.15.0 is 32 bit?

Re: IPF 9400 printing after update to catalina (10.15.1)

jadeccs — Thu, 31 Oct 2019 19:04:02 GMT

I'm guessing, canon has not gotten back. The only driver that shows up is an ICC Profile. If you select 10.5 from the drop down no drivers are available.

Re: IPF 9400 printing after update to catalina (10.15.1)

bellevuefineart — Thu, 31 Oct 2019 21:21:06 GMT

I'm sorry. You're right. I didn't see this at the bottom of the page:

There is no driver for the OS Version you selected. The driver may be included in your OS or you may not need a driver.

Nice workaround by the way. I use the network to mitigate a lot of little bugs between devices. It's nice to use as a middleware layer between devices that need to talk.

Re: IPF 9400 printing after update to catalina (10.15.1)

shadowsports — Fri, 01 Nov 2019 13:27:43 GMT

I think Apple's decision to stop supporting 32bit applications in 10.15 Calatina is going to hurt more than help people who like jadeccs has a mature but perfectly good/working piece of hardware.

Re: IPF 9400 printing after update to catalina (10.15.1)

bellevuefineart — Fri, 01 Nov 2019 17:07:34 GMT

I think you're right. Apple's decision to stop supporting 32bit applications was a bad move for consumers and every company that supports the Apple OS. It has to be very tiring for a company to keep with writing drivers non-stop to support Apple's constant OS updates. And I've looked and looked, and the bulk of these updates only benefit Apple SW and services, pushing people forward at break-neck speed so they can sell more of their own goods and services.

Certainly I have an upgrade coming for my camera room, and it will not be Apple. Windows 10 is compatible with some legacy hardware I use that is worth tens of thousands of dollars, and Apple is out.

Re: IPF 9400 printing after update to catalina (10.15.1)

Patrice — Wed, 06 Nov 2019 18:29:50 GMT

Hi jadeccs.

The IPF9400 is supported up to OS Mojave (10.14). The printer will not be supported with OS Catalina (10.15).

If you have any further questions, please call us at 1-800-423-2366, Monday - Friday, 8:00 AM - 8:00 PM EST.

Re: IPF 9400 printing after update to catalina (10.15.1)

jadeccs — Fri, 08 Nov 2019 14:07:26 GMT

Agree. I think Canon is being a little lazy and greedy also. But all large corporations are anymore. I just time machined my systems back to an earlier operating system and will hold on until lease is up and then move forward...