topic Re: Pro 10-s driver for iOS Catalina in Professional Photo Printers

Pro 10-s driver for iOS Catalina

Reg1 — Tue, 08 Oct 2019 09:23:21 GMT

Does anyone know when canon will publish Catalina printer drivers?

Re: Pro 10-s driver for iOS Catalina

jrhoffman75 — Wed, 09 Oct 2019 13:34:38 GMT

I have a Pro-100, but I suspect it will be the same for Pro-10.

1. Delete the printer from Systems & Printers.
2. Download the Mojave driver.
3. Reinstall the printer, being sure you wait for the IJ Series printer to show up.

I just did all that and the printer works fine printing from Lightroom

Re: Pro 10-s driver for iOS Catalina

Reg1 — Wed, 09 Oct 2019 15:06:13 GMT

Thanks John I’ll try it

Re: Pro 10-s driver for iOS Catalina

astolat — Thu, 10 Oct 2019 01:25:04 GMT

Just confirming this worked for me to print from Photoshop CC 2019 with a Pixma Pro-10 and the official Catalina release. Print Studio Pro does crash when launched from PS however.

Re: Pro 10-s driver for iOS Catalina

jrhoffman75 — Thu, 10 Oct 2019 01:36:28 GMT

I didn't try that. Try reinstalling PSP.

Re: Pro 10-s driver for iOS Catalina

astolat — Thu, 10 Oct 2019 02:08:22 GMT

I did, but the same result alas. Since my last post I also did get another "communication error" while printing after installing the Mojave driver, and the very bottom edge of the image I was printing came out smeared, so I don't think everything's quite working yet. But the Mojave driver did let me get the prints I needed at the moment out after a few tries.

Re: Pro 10-s driver for iOS Catalina

Reg1 — Thu, 10 Oct 2019 08:59:33 GMT

Thanks astolat

Re: Pro 10-s driver for iOS Catalina

Reg1 — Thu, 10 Oct 2019 09:35:12 GMT

Cracked it! Thanks again John

Re: Pro 10-s driver for iOS Catalina

jrhoffman75 — Thu, 10 Oct 2019 11:14:19 GMT

https://helpx.adobe.com/photoshop/kb/photoshop-and-macos-catalina.html#Knowncompatibilityissues

Re: Pro 10-s driver for iOS Catalina

canonsky — Thu, 10 Oct 2019 16:30:18 GMT

A note to say that a Canon rep told me yesterday that Canon is aware that Print Studio Pro isn't working with the new Catalina OS, but that the company is preparing an update. He didn't say how long that would take.

Re: Pro 10-s driver for iOS Catalina

Reg1 — Thu, 10 Oct 2019 18:26:49 GMT

Thanks

Re: Pro 10-s driver for iOS Catalina

formanproject — Sun, 24 Nov 2019 18:50:42 GMT

For those of you who have installed the latest driver, are you having an issue where the paper type is not saving when printing?

More information can be found at this link:

https://community.usa.canon.com/t5/Professional-Photo-Printers/Pro-10-Printing-Issue-with-Catalina/m-p/285960/highlight/false#M8075

I cannot figure out how to bypass this error and am currently unable to print on any fineart papers because of it, as always defaults back to platinum pro when saving the preferences. I've seen a few other people comment on this, but it doesn't seem as widespread as I would think, so if anyone knows a fix I would love to know!

Thank you!