Pro 1000 misfeeding

sbravener — Sun, 30 Jun 2019 03:43:36 GMT

I just purchased a pro 1000. tried to put my first few sheets of phot paper throguh it after running the head alignment (which failed btw)

I now get a misfeed on my paper in that the paper will advance aprox 1-2 inches through the printer (giving me 1-2 inches of white space on the leading edge) and then aprox every 1-2 inches I get a white band across the page. also the image "ghosts" in that it is like a double exposure on the paper around that same distance (1-2 inches) off

it feels to me like this is a feeding issue but not sure how to fix it. does anyone have any ideas? I have tried to clean the rollers already.

I am using canon pro luster paper and I have set the paper on the printer properly.

Thanks for any ideas.

Sean B.

Re: Pro 1000 misfeeding

Patrick — Mon, 01 Jul 2019 20:10:14 GMT

Hi sbravener,

It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

topic Pro 1000 misfeeding in Professional Photo Printers

Pro 1000 misfeeding

Re: Pro 1000 misfeeding