topic Re: Canon Pro 100 / Mac OSX / Disk Printing in Professional Photo Printers

Canon Pro 100 / Mac OSX / Disk Printing

tomf2468 — Fri, 26 Aug 2016 21:56:21 GMT

I have a new Pro100 printer and can't get disk printing to behave. I figured out that it wouldn't work (for me) on wireless, so attached a USB cable. Now I "can" print to disks, but the image is radicaly too big, so only a small part of my "My Image Garden" layout actually prints on the disk. I've tried it both with and without "Scale to fit paper" checked. No difference.

The disk that came with the Pro100 wouldn't run (unsupported operating system, I assume my OSX is newer than the disk). I "should" have simply used Mac's system prefererence pane to setup the printer, but without thinking it through I went and downloaded the most up to date Mac driver I could find on the Canon site.

I'm lost, am I doing something "wrong" with the software settings or do I have the wrong version on Garden and/or driver?

You can see on the attached JPG that my print preview is showing the disk image WAY to big

Mac OSX 10.11.6

My Image Garden 3.5.0

Canpn Print Driver 16.0.5.0

Thanks,

Tom

Re: Canon Pro 100 / Mac OSX / Disk Printing

tomf2468 — Fri, 26 Aug 2016 22:17:00 GMT

Am I the only one that finds as soon as I go to a public forum and admit I'm totally lost... I then find the answer? I swear... it happens to me so often!

Anyway, answering my own post. The "answer" for my system was to go to My Image Garden, open preferences and on the "General" tab UNCHECK "Print/scan using the operating system's default function".

Hopefully that doesn't mess up something else, but in my case I think "My Image Garden" will be used only for disk printing so I "think" I'm a happy fellow 🙂

Re: Canon Pro 100 / Mac OSX / Disk Printing

jrhoffman75 — Sat, 27 Aug 2016 10:44:57 GMT

Now that you have it working you could try wifi again.

Just be sure when you add a wifi printer that you do not select the Bonjour version.

Click the "+" sign and wait for the IJ printer version.

Also be sure before you go to add printer that you have downloaded and installed the IJ Network Tool.

I use wifi with my Pro-100 and it works fine.

Re: Canon Pro 100 / Mac OSX / Disk Printing

tomf2468 — Sat, 03 Sep 2016 15:39:11 GMT

Thanks John, you may well be right (about wi-fi being possible). Now that I have a powered/repeater USB cable installed in the ofice (the printer was too far away for a conventional USB cable) I think I'm "done". USB is faster than Wi-Fi!

I had always used the CD/DVD "lightscribe" system to label client disks. Lightscribe is just about dead, and no longer supported on current Mac OSX. So, when I saw this printer and a rebate that made it cost almost nothing, I bought. Silly to buy such a big printer for disk printing.... but the Canon inks are also far more archival than my current 13 inch printer. In my biz I really don't need archival, but it is a nice option.

Re: Canon Pro 100 / Mac OSX / Disk Printing

jrhoffman75 — Sat, 03 Sep 2016 17:35:00 GMT

Same issue with Livescribe and Windows 10. W10 won't even recognize the optical drive if the Livescribe software is installed.

Re: Canon Pro 100 / Mac OSX / Disk Printing

msedaka — Tue, 07 May 2019 22:48:30 GMT

tomf2468, you are a God! I spent the last two hours trying to figure this issue, including a call to an inept Canon rep, and all I needed was that simple instruction. In my case, it said "Using AirPrint", but I knew exactly what it meant. Lo and behold, problem solved. Thank you!!!!!!