topic Re: Pro 100 false paper jam error in Professional Photo Printers

Pro 100 false paper jam error

Phil_Anthropist — Fri, 29 Mar 2019 21:48:15 GMT

Keep getting false paper jam in pro 100. Definitely no paper in printer. Inspected thoroughly and evryevery looks normal, no foreign objects. Please help!!

Re: Pro 100 false paper jam error

ArthurJ — Thu, 04 Apr 2019 17:48:23 GMT

Hi Phil_anthropist,

I recommend performing a reset of the printer. While the printer is on, unplug the power cord from the printer and let it sit for 60 seconds. While the power is off, press the power button 5 times. After 60 seconds plug the power cord back in and power on the printer.

If the error still wont clear, contact Canon at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST to look into your service options.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Re: Pro 100 false paper jam error

jrhoffman75 — Thu, 25 Apr 2019 19:58:35 GMT

See this posting:

https://community.usa.canon.com/t5/Professional-Photo-Printers/Solved-Canon-Pixma-Pro-100-quot-invisible-quot-paper-jam/m-p/272651#M7286