topic Re: Pro-6000s Network Issues in Professional Photo Printers

Pro-6000s Network Issues

JMA04O — Tue, 09 Apr 2019 11:49:57 GMT

We have a Pro-6000s which is connected to the network and all machines are able to add the printer and connect to the web interface via the IP adress, but only the first computer we added the printer to can actually send jobs to the printer, all the rest send jobs to the printer that do not materialise in the job list. Does anyone have any ideas?

Re: Pro-6000s Network Issues

shadowsports — Tue, 09 Apr 2019 14:16:44 GMT

Greetings,

What's a "jobs list"? Are you referring to the Print Queue?

Have you installed the printer and its drivers to each machine you are trying to print from?

The more information your share, the easier it will be for us to try and help.

Re: Pro-6000s Network Issues

Patrick — Fri, 19 Apr 2019 19:52:41 GMT

Hi JMA04O,

It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI