topic Re: Pro-10 Print dialog boxes in Professional Photo Printers

Pro-10 Print dialog boxes

Ignab — Fri, 29 Mar 2019 20:47:39 GMT

My new Pro-10 was just installed this morning and is printing beautifully, But the dialog boxes when I attempt to print run very slowly. So slowly that I think something may be wrong. I have owned 5 Canon printers of the last may years and they all responded very quickly but the Pro-10 doesn't.

Whats up?

Re: Pro-10 Print dialog boxes

ArthurJ — Thu, 04 Apr 2019 17:45:52 GMT

Hi lgnab,

So we can best assist you, please let the forum know what version of Windows or Macintosh is installed on your computer? We will also need to know if the printer is connected wirelessly or with a usb cord.

We look forward to your reply.

Re: Pro-10 Print dialog boxes

Ignab — Thu, 04 Apr 2019 20:38:52 GMT

It's running on Windows j10 and connected with USB with a short cord so I don't think there is a line loss problem or any particular noise. By the way, My Canon 3000 and Epson 1430 are connected in the same manner and work fine.

Re: Pro-10 Print dialog boxes

Ignab — Sat, 06 Apr 2019 20:06:41 GMT

Here is a new twist to the driver print speed. Guess what guys, the driver works just fine through Corel PaintShop 2018. Looks like the problem in in Photoshop. Does that help isolate the problem?

Re: Pro-10 Print dialog boxes

jrhoffman75 — Sun, 07 Apr 2019 13:00:48 GMT

Download and install Canon Print Studio Pro and try printing through that from Photoshop.

Re: Pro-10 Print dialog boxes

Ignab — Sun, 07 Apr 2019 21:42:35 GMT

I tried it and it doesn't show up in "automate"

Hmm. Now what?

Re: Pro-10 Print dialog boxes

jrhoffman75 — Sun, 07 Apr 2019 23:52:15 GMT

See instructions in this posting.

https://community.usa.canon.com/t5/Professional-Photo-Printers/Print-Studio-Pro-won-t-install-into-Photoshop-2017-CC-anyone/td-p/193972