Pro-1000 & Photoshop - Wont' Print

elroustom — Wed, 13 Mar 2019 13:48:32 GMT

I'm using Print Studio Pro with my Canon through PS because Photoshop sends file to printer, all the usual noises are made, the paper is measured, up and down, in and out, and the paper is sent through, no printing, and the job is flushed from the queue, and no error messages.

I've uninstalled and reinstalled the printer, downloaded all new drivers ... nothing.

Anyone else?

I'm on a mac running 10.13.6, I'm using latest PS, just upgraded last night.

The problem was before the upgrade.

Thanks

Re: Pro-1000 & Photoshop - Wont' Print

ArthurJ — Fri, 15 Mar 2019 19:15:51 GMT

elroustom,

Troubleshooting with our support group will be needed to narrow down the cause of your issues. Please contact our support group at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST(excluding holidays).

We look forward to hearing from you.

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Pro-1000 & Photoshop - Wont' Print

Re: Pro-1000 & Photoshop - Wont' Print