topic More Pixma Pro-100 issues since I updated driver in Professional Photo Printers

More Pixma Pro-100 issues since I updated driver

KellyO — Sun, 24 Feb 2019 03:46:59 GMT

I scanned the forum and I see a lot of people having problems, but I don't see one quite like mine. I updated the driver when I was having trouble connecting to my computer wirelessly. Now I can't select the paper in the printer set-up menu, but there are some options under printer profile. I can't get the print colors, saturation or contrast to look anything like what I see in Photoshop or Capture One. I have a Mac with the High Sierra OS (Version 10.13.6).

What am I doing wrong? Thanks,

Kelly

Re: More Pixma Pro-100 issues since I updated driver

jrhoffman75 — Sun, 24 Feb 2019 16:41:54 GMT

I configured my PS to print and here are differences I see from your screenshot:

1. my Pro-100 is connected wirelessly to my MacBook, but I don't have a black triangle in front of printer name.

2. I select Default Profile as a preset. You must have created a "photo" preset? Maybe that is controling something?

3. My Printer Settings dialogue box says "Quality & Media" Yours is "Media & Quality" Is your driver the 16.20.0.0?

Re: More Pixma Pro-100 issues since I updated driver

KellyO — Sat, 16 Mar 2019 22:35:48 GMT

Thank you, John! I really appreciate your detailed help. Sorry for the long delay in responding, but I was traveling and without access to the printer.

"Photo" was a preset for that I had made eons ago for the paper I was using. I changed to default and it worked much better. I was finally able to get a decent print by adjusting saturation and colors dramatically from my screen. I'm hoping that I can copy those adjustment layers for future prints. For some reason, my computer is no longer connecting wirelessly to the printer, so I have a USB cord going across the office.