topic Re: PIXMA PRO-100 SUDDENLY PRINTING LOW QUALITY PHOTOS in Professional Photo Printers

PIXMA PRO-100 Suddenly Printing Low Quality Photos

beckyann18 — Thu, 01 Dec 2022 18:43:24 GMT

I have owned the Pixma Pro-100 for several years and have been able to print beautiful photos from Picasa where the color and intensity is almost identical to what is showing on the monitor. I have not changed any of the original default settings, but now the quality of the colors I am getting in photos is washed out, the sky/water is mauve instead of blue, etc. I have performed all troubleshooting tasks (clean heads, etc.) and am using Canon brand ink and paper, but cannot seem to get a resolution to this problem. It has become so frustrating I have quit printing because I just seem to be wasting ink.

Re: PIXMA PRO-100 SUDDENLY PRINTING LOW QUALITY PHOTOS

jrhoffman75 — Fri, 15 Feb 2019 18:07:55 GMT

Hi Becky. You said you cleaned heads, but did you print a nozzle check?

Re: PIXMA PRO-100 SUDDENLY PRINTING LOW QUALITY PHOTOS

ArthurJ — Mon, 18 Feb 2019 18:39:18 GMT

Hi beckyann18,

If you can please take a picture of your nozzle check and attach it to your reply. This will help us troubleshoot your issue. Please click HERE for the steps to print the nozzle check.

We look forward to your reply.

Re: PIXMA PRO-100 SUDDENLY PRINTING LOW QUALITY PHOTOS

beckyann18 — Mon, 18 Feb 2019 19:59:47 GMT

Re: PIXMA PRO-100 SUDDENLY PRINTING LOW QUALITY PHOTOS

jrhoffman75 — Mon, 18 Feb 2019 20:19:58 GMT

It may be the lighting, but your PC looks light.

Re: PIXMA PRO-100 SUDDENLY PRINTING LOW QUALITY PHOTOS

beckyann18 — Mon, 18 Feb 2019 20:31:33 GMT

Yes it does, despite being a full ink cartridge. They all look pretty dull to me; all ink cartridges are full except for black.

Re: PIXMA PRO-100 SUDDENLY PRINTING LOW QUALITY PHOTOS

jrhoffman75 — Mon, 18 Feb 2019 20:37:52 GMT

Check the PC cartridge and be sure there isn’t any of the wrapping plastic stuck on the top. There is a tiny vent hole on the top and if it is blocked ink won't flow.

Re: PIXMA PRO-100 SUDDENLY PRINTING LOW QUALITY PHOTOS

beckyann18 — Mon, 18 Feb 2019 20:44:56 GMT

Nothing visible near vent hole or anywhere else on cartridge.

Re: PIXMA PRO-100 SUDDENLY PRINTING LOW QUALITY PHOTOS

jrhoffman75 — Mon, 18 Feb 2019 21:31:01 GMT

Give Canon a call at 1-800-OK-CANON

Re: PIXMA PRO-100 SUDDENLY PRINTING LOW QUALITY PHOTOS

beckyann18 — Mon, 18 Feb 2019 21:37:05 GMT

Photo from left was printed 2 years ago; same photo on bottom was printed today. Color saturation completely gone.

Re: PIXMA PRO-100 SUDDENLY PRINTING LOW QUALITY PHOTOS

beckyann18 — Mon, 18 Feb 2019 21:40:33 GMT

Will do; thanks!

Re: PIXMA PRO-100 SUDDENLY PRINTING LOW QUALITY PHOTOS

nef — Sat, 20 Mar 2021 01:24:33 GMT

I am having a very similar issue. My Canon Pixma Pro 100 has been working fine for the last three years. Last week it started printing undersaturated, lower quality images. I use Canon paper, Canon ink, and am printing from the same files as before. I have not made any changes that I am aware of. I ran automatic and a manual print head alignment, nozzle check, and did a print head clean and deep clean just in case. The tests all look normal, but when I try to print my fine art prints the image quality is drasticly worse than I am used to. I have been trying to resolve this for days and have wasted a ton of expensive ink and fine art paper. Does anyone have suggestions of anything else to check or try?

Thank you!

Re: PIXMA PRO-100 SUDDENLY PRINTING LOW QUALITY PHOTOS

jrhoffman75 — Sat, 20 Mar 2021 01:41:54 GMT

What operating system are you using.

I haven't tried printing in the last two weeks, but I have read that a recent Microsoft update has been causing printing problems.

If you are on W10 try reinstalling the printer driver.

Re: PIXMA PRO-100 SUDDENLY PRINTING LOW QUALITY PHOTOS

nef — Sat, 20 Mar 2021 01:56:16 GMT

Hi John,

Thanks for your reply. I do use W10 and did update a few days ago, however I haven't had the specific problems people are reporting. Incidentally I did reinstall the printer driver earlier today, which did not resolve the issue.