https://community.usa.canon.com/t5/Professional-Photo-Printers/Service-for-iPF8000S/m-p/61575#M696 <P>Where/how can I get a service tech to fix my iPF8000s wide format printer?</P><P>Bought it new in 2008.</P><P>Located in Danville, Kentucky</P><P>&nbsp;</P><P>We had a print head go out and used the Canon phone/call in tech support which was great on diagnostic and helping install the print head.&nbsp;</P><P>After installation it would not quit pumping ink for the startup. It had already filled a new waste cartridge before changing the print head.&nbsp; After a while the phone tech support told us we needed a service tech.</P><P>&nbsp;</P><P>I have called 4 different places since Friday.&nbsp; This included the company we bought it from.</P><P>Two of them took my info and said a service person would call and set up a visit to fix it.&nbsp; I have not received their call yet.</P><P>&nbsp;</P><P>We are a decent size print shop- in business since 1988-have good credit-never ripped anybody off .</P><P>We have used nothing but genuine Canon parts, ink, banner material, etc.</P><P>Why do we not get called back?</P><P>Where can I get service?</P><P><BR />Thanks, Greg</P> Tue, 14 Jan 2014 21:33:28 GMT GreginKY 2014-01-14T21:33:28Z https://community.usa.canon.com/t5/Professional-Photo-Printers/Service-for-iPF8000S/m-p/61575#M696 <P>Where/how can I get a service tech to fix my iPF8000s wide format printer?</P><P>Bought it new in 2008.</P><P>Located in Danville, Kentucky</P><P>&nbsp;</P><P>We had a print head go out and used the Canon phone/call in tech support which was great on diagnostic and helping install the print head.&nbsp;</P><P>After installation it would not quit pumping ink for the startup. It had already filled a new waste cartridge before changing the print head.&nbsp; After a while the phone tech support told us we needed a service tech.</P><P>&nbsp;</P><P>I have called 4 different places since Friday.&nbsp; This included the company we bought it from.</P><P>Two of them took my info and said a service person would call and set up a visit to fix it.&nbsp; I have not received their call yet.</P><P>&nbsp;</P><P>We are a decent size print shop- in business since 1988-have good credit-never ripped anybody off .</P><P>We have used nothing but genuine Canon parts, ink, banner material, etc.</P><P>Why do we not get called back?</P><P>Where can I get service?</P><P><BR />Thanks, Greg</P> Tue, 14 Jan 2014 21:33:28 GMT https://community.usa.canon.com/t5/Professional-Photo-Printers/Service-for-iPF8000S/m-p/61575#M696 GreginKY 2014-01-14T21:33:28Z