topic White lines Pro 100 in Professional Photo Printers

White lines Pro 100

Tomek — Sun, 27 Jan 2019 19:47:00 GMT

Hello! I got my pro 100 about a month ago, and the first two photos, printed on 8.5x11 pro luster paper, were great. Unfortunately, I printed another page about a week later, and there were four thin nearly invisible white lines running through it. I printed another sheet, making sure that the quality was put on the 1, and there were two white lines. I also checked the print head and cleaned it before printing, but it did not stop the whit lines. What should I do?

Re: White lines Pro 100

jrhoffman75 — Mon, 28 Jan 2019 15:30:20 GMT

When you print a nozzle check there are no white lines?

Re: White lines Pro 100

Tomek — Mon, 28 Jan 2019 20:03:49 GMT

No, no white lines when printed nozzle check. There are only very faint horizontal lines, and only 4 on one print and 2 on the other.

Re: White lines Pro 100

jrhoffman75 — Mon, 28 Jan 2019 20:27:38 GMT

Are you connected by wifi or USB cable?

Re: White lines Pro 100

Tomek — Mon, 28 Jan 2019 20:33:50 GMT

It is connected by a network cable.

Re: White lines Pro 100

jrhoffman75 — Mon, 28 Jan 2019 20:42:20 GMT

Give Canon a call at 1-800-OK-CANON