topic Re: NEW PIXMA PRO 100 WON'T PRINT in Professional Photo Printers

NEW PIXMA PRO 100 WON'T PRINT

NESTOR07 — Wed, 09 Jan 2019 21:27:43 GMT

HELLO, I JUST GOT A PRO 100 PRINTER AND CANNOT PRINT ANYTHING, even though MAKE ALL THE NOISES LIKE IF IT IS PRINTING, I ALREADY DID THE CLEANING, BUT NOTHING, PLEASE HELP ME

Re: NEW PIXMA PRO 100 WON'T PRINT

jrhoffman75 — Thu, 10 Jan 2019 00:11:51 GMT

We're going to need a lot more info, and please don't SHOUT.

What computer OS? What software are you trying to print from - this will give us a start at helping you.

Re: NEW PIXMA PRO 100 WON'T PRINT

NESTOR07 — Thu, 10 Jan 2019 00:20:58 GMT

WINDOWS 10 home, It doesn't print just from the head alignment, I tried the nozle clean up, and nothing, it moves and the paper goes through. Thanks

Re: NEW PIXMA PRO 100 WON'T PRINT

jrhoffman75 — Thu, 10 Jan 2019 00:23:48 GMT

So no ink is printing? Since all eight cartridges aren't printing I suggest you call Canon at 1-800-OK-CANON and have them work this through for you.

Re: NEW PIXMA PRO 100 WON'T PRINT

NESTOR07 — Thu, 10 Jan 2019 00:31:10 GMT

I was hopping that I assembled something wrong..

Re: NEW PIXMA PRO 100 WON'T PRINT

jrhoffman75 — Thu, 10 Jan 2019 00:41:12 GMT

Could be. Try removing and reinstalling the print head.

Sometimes all the clear wrap doesn’t come off a cartridge and blocks the tiny breather hole. But unlikely occurring on all eight.

Re: NEW PIXMA PRO 100 WON'T PRINT

NESTOR07 — Thu, 10 Jan 2019 03:36:03 GMT

Thanks, i'll try it tomorrow

Re: NEW PIXMA PRO 100 WON'T PRINT

ArthurJ — Thu, 10 Jan 2019 14:03:59 GMT

Hi NESTOR07,

If reassembling the print head does not resolve your issue, troubleshooting with our support group will be needed to narrow down the cause of your issues. Please contact our support group at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST(excluding holidays).

We look forward to hearing from you.

Re: NEW PIXMA PRO 100 WON'T PRINT

NESTOR07 — Thu, 10 Jan 2019 17:00:54 GMT

Ok Thanks